thank you!!! now i make something, bitlocker said to me to introduce a Flash Drive and this will help to unlock temporarly. it.s works! now i wait for decrypting and after i hope to can delete the pass. yey
Now i have full acces to my Data. Thank you very much for your time!
p.s. They change my motherboard for my laptop but the problem still persists!
...and that is my laptop freez video and audio 2-3 seconds and after it.s working normal, and freeze again and so on. i don.t know why they don.t changed the hard drive, probably that is the problem. Take care