hope so that it is a false positive. i'm also using samsung and avg suddenly prompts and have detected 6 infection on samsung files. I've installed and scanned my laptop using malwarebytes anti malware, microsoft security essentials, ad ware and all are unable to detect this virus trojan horse SHeur4.MTZ except avg. my last attempt: now scanning using norton internet security.
avg released an update, it was a false positive, issue should be resolved for everybody.
jean, did you update your avg today? i scanned last night and had the same issue, updated avg 30 minutes ago, scanned and the issue has been taken care of. was a false positive i was getting.
hi kancerr, nope, i've uninstalled it cos to d/l norton i must uninstall avg. norton couldnt detect any virus too. i'll probably use norton for 30 days and install avg again :) at least now i know that its a false positive, i can sleep tonight ..phew
Okay, so this is very good news. However, I sent some files that read as infected (the first two in my post) to the virus vault. Should I/do I need to take them out?
suzannec, if you've updated avg, scanned again and the issue has been fixed then yes you can move them back but i would recommend doing a quick scan after moving them back from the virus vault just to be safe.
the files i moved to the vault are no longer there, avg might have automatically restored them...are yours still in the virus vault?
I also have a Samsung with AVG, followed AVG help and deleted the infected installer file to the recycle bin. Having read recent posts should I restore the file after updating AVG ? I assume false positive means the installer file is not infected am I right.
Thanks in advance for any advise on this
yes, the installer file should be fine. i would restore the file, scan again. just make sure your avg is up to date before the scan.
yes, a false positive means there was really no infection and it was just a conflict between avg and samsung users only.
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