Windows 7: No programs open, virus diagnosis help

What about the fakerean tool? Could that run?

This may also be of interest to you. http://connect.microsoft.com/systemsweeper as a bootable virus/malware scanner that does not require Windows to run.

Hi, aprilmichelle.

Give the new Microsoft Fix it solution in KB 2656106 a try: When you run an .exe file on a Windows based computer, the file may start a different program.

If that doesn't work, try RKill: Please download RKill from one of the following links and save to your Desktop:

One, Two,Three or Four

• Double-click rkill to run.
• A command window will open then disappear upon completion, this is normal.
• Please leave rkill on the Desktop until otherwise advised.
• Do NOT restart your computer after running rkill as the malware program(s) will start again.

Notes:

If you you receive security warnings about rkill, please ignore and allow the download to continue.

After running RKill, do an updated system scan with the onboard anti-malware software.