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Windows 7: No programs open, virus diagnosis help

10 Jan 2012   #11

Windows 7 Home Premium 64 Bit

Quote   Quote: Originally Posted by aprilmichelle View Post
I could not even get the VIPRESCUE to open. Thank you guys so much for the advice but I am just going to give it back and tell him to clean install Windows. It is killing me that I can't figure this out though!
What about the fakerean tool? Could that run?

This may also be of interest to you. as a bootable virus/malware scanner that does not require Windows to run.

My System SpecsSystem Spec

13 Jan 2012   #12

Windows 7 & Windows Vista Ultimate

Hi, aprilmichelle.

Give the new Microsoft Fix it solution in KB 2656106 a try: When you run an .exe file on a Windows based computer, the file may start a different program.

If that doesn't work, try RKill: Please download RKill from one of the following links and save to your Desktop:

One, Two,Three or Four
  • Double-click rkill to run.
  • A command window will open then disappear upon completion, this is normal.
  • Please leave rkill on the Desktop until otherwise advised.
  • Do NOT restart your computer after running rkill as the malware program(s) will start again.


If you you receive security warnings about rkill, please ignore and allow the download to continue.

After running RKill, do an updated system scan with the onboard anti-malware software.
My System SpecsSystem Spec

 No programs open, virus diagnosis help

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