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Windows 7: How to delete a file in system32

23 Jan 2012   #21
DMGrier

Windows 7
 
 

If Malware wouldn't it be best to just run malware bytes?

I have never seen a malware infection get by that and I think the first scan is free or something.


My System SpecsSystem Spec
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23 Jan 2012   #22
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by DMGrier View Post
If Malware wouldn't it be best to just run malware bytes?

I have never seen a malware infection get by that and I think the first scan is free or something.
Great program! The major difference between the free and paid version is real time monitoring is provided in the paid version.
My System SpecsSystem Spec
23 Jan 2012   #23
FliGi7

XP / Win7 x64 Pro
 
 

Quote   Quote: Originally Posted by Sir George View Post
Quote   Quote: Originally Posted by Britton30 View Post
Dwarf knows how to reply and I agree with him, check this rdvghelper.exe - What is rdvghelper.exe?
I never stated that "anyone" was incapable of knowing how to reply. I simply posted that caution may be advisable when posting, so that a bad situation doesn't become worst; ie, don't remove a necessary system file because it "may" be infected. I suggested using "MBAM" to verify the file and not to capriciously remove it.

Anyone can make a mistake and that certainly includes me. I wasn't trying to be better than anyone else, just suggesting it is always a good idea to be careful when offering advise.
There's no need to defend yourself here. There's nothing wrong with advising caution on how someone replies to a post, no matter how senior or junior their status is on the forum, particularly in this matter when no one is certain of the integrity of the file. I'm sure Dwarf wasn't trying to state it was definitely malware and for the OP to remove it regardless, but such a terse response could come off that way. It seems pretty straight forward to me. Everyone makes mistakes or says things that don't come off as they intend, no matter what your post count.

The OP obviously needs to first determine the nature of this file before trying to remove anything.
My System SpecsSystem Spec
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23 Jan 2012   #24
Dwarf

Windows 8.1 Pro RTM x64
 
 

No problem. All I can say is that I don't have that file on my system, and that a quick web search revealed it to be potentially associated with malware. However, seeing as though Shawn (Brink) has it on his system, then it should be OK, providing, of course, that the file size and hashes match those provided by Shawn.
My System SpecsSystem Spec
23 Jan 2012   #25
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Points well taken from all. I don't have the file on my x86 system I'm using at the moment either.
Would be intersting to know what program it is asscoiated with.
My System SpecsSystem Spec
23 Jan 2012   #26
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Points well taken from all. I don't have the file on my x86 system I'm using at the moment either.
Would be intersting to know what program it is asscoiated with.
Perhaps this will help;

My System SpecsSystem Spec
23 Jan 2012   #27
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

Apologies if i came across as crass or arsey, we have a tight knit community here and like family members we get defensive on the behalf of each other from time to time.
My System SpecsSystem Spec
23 Jan 2012   #28
joodoo

Windows 7 Pro x86; Pro x64; Home Prem x64; and others....
 
 

If OP is still interested - and the Forum does't mind - I would suggest a visit to Bleeping Computer. As I haven't found a forum per se dedicated to infection, Bleeping Computer has some serious malware/virus experts.
Myself? I restore from a system/disk image, and would certainly suggest this as a recovery tool to all. I do not run across a lot of malware (anymore) and have fallen out of practice.
Turned into a popular thread, though.

Edit:
Quote   Quote: Originally Posted by FliGi7 View Post
Everyone makes mistakes or says things that don't come off as they intend, ...
Man, don't I know it. Wonder how many wars were faught because the message was delivered unsucessfully? How many tears shed?

Edit:
Download an app to check the hash of the file. I use HashTab. It works.
Look to here to verify the SHA1 and MD5. If the alphanumerics don't match, then the file can safely "hypothetically" be removed.


Attached Thumbnails
-capture.jpg  
My System SpecsSystem Spec
23 Jan 2012   #29
titi2

Windows 7 Professional, SP1
 
 

Thank YOU all for helping with the issue. The reason I wanted to delete that file because te anti-virus program (Avast) said it was a malicious virus. When I went to Sys32 to delete RDVGHelper, the file couldn't be deleted. So how can I delete that "legit" file being infected. Thank you all so much.
My System SpecsSystem Spec
23 Jan 2012   #30
wanchoo

Windows 7 Pro with SP1 32bit
 
 

I don't have this file either. I am just curious how it gets installed perhaps during the OS installation on some computers and not on others.

Could someone please clarify.


Quote   Quote: Originally Posted by Dwarf View Post
Quote   Quote: Originally Posted by titi2 View Post
Quote   Quote: Originally Posted by joodoo View Post
Hi, titi2.
What is the exact name of the file and what extension (.exe, .bat, .dll, ect.)?
The name is RDVGHELPER. I believe it is an .exe file but in system32, it doesn't have .exe. Thanks and can you help me delete this file pls.
Just checked on my system, and I don't have this file installed. Checking on the web reveals it to be malware, specifically adware and possibly a worm.
My System SpecsSystem Spec
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 How to delete a file in system32




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