|31 Jan 2012||#2|
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You'll have to contact HP for that. You'll likely have to prove ownership before they help you bypass the password though. Removing the CMOS battery on a laptop won't reset the passwords. They are stored in an eeprom instead of an eprom like on a desktop PC. eeproms don't forget when you remove the power. Thats done on purpose to make it hard for a thief to gain access if your laptop is stolen or lost. Unfortunately for you Forum rules prevent me from saying anymore or helping you cheat it. Those type or discussions aren't allowed.
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