New
#1
Koobface worm owns my Laptop
I have a new laptop infected with a worm and who knows what . Lenovo G575 laptop with Windows 7 SP1 64bit,OS Home Premium,dual 1000hrz processors 253mB HHD..just bought this in this month . .Shortly after hooking up to modem for DSL, I could tell the computer was not responding like it did out of the box. I did some research on the web. Found out there is malware that targets servers ,routers and modems .My virus protection did not show any kind of notice that a virus had been loaded on my unit .tried many different anti soyware and all scans showed clean. Chatting with anti virus support staff , I was told there was no malware of any kind on my computer.. Something had to be wrong the way it acted and I could not open , run ,turn on or off several systems . A few processes were weird looking and new . I am denied ability to access some processes.. winlogon.exe is one . cmd , is not the same . Ipconfig shows some stuff turned off . I don't have the knowledge to over come these problems. I was told there was a download that would help out with my problems . I do need hlep with this please ' I can not attach the file ,my worm chose an invalid file name,to the attach file spot . may T paste to another post? Dewey5718