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Windows 7: Koobface worm owns my Laptop

05 Feb 2012   #1
Dewey5718

Windows 7 Ultimate 64bit
 
 
Koobface worm owns my Laptop

I have a new laptop infected with a worm and who knows what . Lenovo G575 laptop with Windows 7 SP1 64bit,OS Home Premium,dual 1000hrz processors 253mB HHD..just bought this in this month . .Shortly after hooking up to modem for DSL, I could tell the computer was not responding like it did out of the box. I did some research on the web. Found out there is malware that targets servers ,routers and modems .My virus protection did not show any kind of notice that a virus had been loaded on my unit .tried many different anti soyware and all scans showed clean. Chatting with anti virus support staff , I was told there was no malware of any kind on my computer.. Something had to be wrong the way it acted and I could not open , run ,turn on or off several systems . A few processes were weird looking and new . I am denied ability to access some processes.. winlogon.exe is one . cmd , is not the same . Ipconfig shows some stuff turned off . I don't have the knowledge to over come these problems. I was told there was a download that would help out with my problems . I do need hlep with this please ' I can not attach the file ,my worm chose an invalid file name,to the attach file spot . may T paste to another post? Dewey5718


My System SpecsSystem Spec
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05 Feb 2012   #2
jcgriff2

Windows 7 - Vista
 
 

Hi -

Given the system is <1 month old, I would suggest that you restore the system to factory default settings, i.e., reinstall Windows 7.

p34 - http://consumerdl.lenovo.com.cn/User...0(English).pdf

Regards. . .

jcgriff2
My System SpecsSystem Spec
05 Feb 2012   #3
wanchoo

Windows 7 Pro with SP1 32bit
 
 

Restoring the Computer to factory default settings as suggested would be best way out provided you did not create an image after you got the computer. If you did create an image then restoring it would be the best thing to do.
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05 Feb 2012   #4
Dewey5718

Windows 7 Ultimate 64bit
 
 
koobface worm owns my laptop

I have used the hidden partition reset installer twice. Waiting for me was koobface.
Iam no longer using DSL modem except for WIFI . No improvement as far as being controlled by the worm .
I Thank you both for the prompt replies .
I am going to attempt to attach a folder to this reply . On occasion it works .

The folder contains downloads that may help to resolve my problem . I may be in trouble I forgot I was already a member of the forum as Deweyduc .I am hoping this error on my part will not kick me off the forum .Old age is no excuse .Can you advise me please? I can't attach folder or files .may I copy and paste some smaller files ?

Thanks again Dewey
My System SpecsSystem Spec
05 Feb 2012   #5
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

dewey if you leave a message with john or brink explaining the dual account im sure they will help you sort it out

http://www.sevenforums.com/member.php?u=1

Windows 7 Forums - View Profile: Brink
My System SpecsSystem Spec
05 Feb 2012   #6
jcgriff2

Windows 7 - Vista
 
 

If your recovery partition is compromised and you need replacement recovery media, contact Lenovo -

How can I get a Product Recovery CD or DVD?
My System SpecsSystem Spec
06 Feb 2012   #7
Dewey5718

Windows 7 Ultimate 64bit
 
 

Hi there .Thanks for the lead. Retail source was no help.

Quick replies , good advice for us ,er newbies .

Dewey5718
My System SpecsSystem Spec
06 Feb 2012   #8
GEWB

Several flavors of Linux (Mint primary) / 32bit XP, Win7 HomeP / 64bit Win7 Pro, Ultimate / 64Win8.1
 
 

Dewey -

You are in the Mountain time zone. Anywhere near Denver? If yes, I'll see what I can do to help.

Regards,
GEWB
My System SpecsSystem Spec
08 Feb 2012   #9
Dewey5718

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by GEWB View Post
Dewey -

You are in the Mountain time zone. Anywhere near Denver? If yes, I'll see what I can do to help.

Regards,
GEWB
Sorrry to take so long .My bug had me off the line for a while .I couldn't sign in to any forum . I like the offer ,but I am about 10 hrs from Denver . My problem is not solved as yet .But!, I had a Gson download a program from his MAC , to a flash drive . Booted from it and it ate the bug for lunch But!!, to use the wireless ,I had to plug into the modem .The ole' worm is on my HDD now . The file came from a google . Pendriveapps.?? provided the file .Good info if you need some thing like that. Thank you very much for the offer Dewey
My System SpecsSystem Spec
08 Feb 2012   #10
Dewey5718

Windows 7 Ultimate 64bit
 
 

That URL is; pendriveapps.com/. The site has free stuff, and a variety of same .

I hope this can help one of those having the same type worm I have? had!
My System SpecsSystem Spec
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 Koobface worm owns my Laptop




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