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Windows 7: 15 Trojan horse Agent3.ATLI Can't deletethem {PLease Help}


07 Feb 2012   #1

Windows 7 home premium 64bit
 
 
15 Trojan horse Agent3.ATLI Can't deletethem {PLease Help}

OK so I used EVG to detect them which it wont delete... There are 15 of them....
I dont know what to do... Disk clean up in safe mode? or Wipe the whole system?
Anything that may work I'd rather try than give up...
If there isnt anything I can do that will help is erasing everything going too...

Ill attach the screen shot from EVG...



Attached Thumbnails
15 Trojan horse Agent3.ATLI Can't deletethem {PLease Help}-trojans.png  
My System SpecsSystem Spec
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07 Feb 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

What is EVG?
My System SpecsSystem Spec
07 Feb 2012   #3

Windows 7 home premium 64bit
 
 

sorry AVG anti virus free version... Im panicking.... lol
Ive also used Malwarebytes and Microsoft security ess too Non will delete them
AvG is the only one that acutally detects them... is it wise to manually delete them??
My System SpecsSystem Spec
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07 Feb 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

AVG is reporting it's own program files as a Trojan?

This is a curious statement,

Quote:
AvG is the only one that acutally detects them
What did Malwarebytes and MSE find?
My System SpecsSystem Spec
07 Feb 2012   #5

Windows 7 Pro. 64/SP-1
 
 

First don't panic. Google them and see if AVG is giving false positives. If only one programs finds them they could be false positives. It is very unusual for MSE and MAM to miss such things both at the same time.
Use this program free from Microsoft.
Microsoft Safety Scanner - Antivirus | Remove Spyware, Malware, Viruses Free
Once again stay calm. Does you computer act up in strange ways? How are things working? Can you update your security programs? Can you update Windows? It is late so are experts on such things, so it might be a while for them to help you. While waiting do your Google, Run that Microsoft scan and then post the results and answer those questions.
REASONS: Most trojans won't let you update security programs or access the internet. Many won't let you run security scans in the normal fashion. All these little pieces of information help others help you.
Once stay calm you will win.
My System SpecsSystem Spec
07 Feb 2012   #6

Windows 7 home premium 64bit
 
 

yea i noticed that too... Malwarebytes detected 77 adware.Mywebsearch ... microsoft security detected one trojan and a few java exploits...AVG detected a ton of stuff and deleted all but those trojans.
I had mcafree which didnt do nothing it seems....


Attached Images
 
My System SpecsSystem Spec
07 Feb 2012   #7

Windows 7 home premium 64bit
 
 

Well I'm getting blue screen of death, internet is giving me pop-ups, Web browser is SOOOO.... slow, Explorer sends me to false sites,email says I have it admin lockedbut dont "can read and view emails but cant click any links at all" ... And Ive noticed when I leave my computer idle it runs the RAM up to 84% a few weeks ago it never got above 60% ram... right now its 78% with just explorer running and some taskbar stuff...

I've been able to update all security programs but still no luck in detecting them... "except for AVG"
My System SpecsSystem Spec
07 Feb 2012   #8

Windows 7 Pro. 64/SP-1
 
 

Your post # 3 states that AVG was the only program that found them. I recommend staying calm and being very precise and complete with information.
What security programs do you have install now and which ones are active? Good night all.
My System SpecsSystem Spec
07 Feb 2012   #9

Windows 7 home premium 64bit
 
 

Im calm, Im downloading the Microsoft safety scanner, umm well as my default right now It should be AVG. My RAM finally dropped to 49%... no more lag... Ill post the scanner result here soon. I'll also upload my taskbar memory usage I have 3 "explorer" ones and one "iexplorer" makes no sense. plus everything that showed up on that trojan list shows up there.


Attached Thumbnails
15 Trojan horse Agent3.ATLI Can't deletethem {PLease Help}-taskbar.png  
My System SpecsSystem Spec
07 Feb 2012   #10

Windows 7 Pro. 64/SP-1
 
 

I notice also that McAfee is also in the first post report.
Please make sure the only anti virus program on you computer is MSE. I think you have or had more than one anti virus at a time and they are arguing with each other.
My System SpecsSystem Spec
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 15 Trojan horse Agent3.ATLI Can't deletethem {PLease Help}




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