Windows 7 - Possible rootkit infection - Error Code 0x80070424 with Windows

I cannot open Firewall, Defender or any security functions within windows without this error message popping up. However, I have run Anti-rootkit utility TDSSKiller as well as Sophos anti-rootkit, but they both say that my machine is clean. I am running Win 7 64 bit.

I read this in another blog, and found both of these events on my PC...

This firewall issue is commonly found on vista and windows 7 (64 BIT OS)
This is symptom for rootkit on 64 bit systems

if you find a folder called system64
C:/WINDOWS/SYSTEM64(not the sysWOW64)

and a file called consrv.dll
C:/WINDOWS/SYSTEM32/CONSRV.DLL

You're infected by zero access rootkit.It is recommended to contact malware removal forums to remove it first and try the fix


Now I just need to know how to rid myself of it. Any help greatly appreciated!

Sam

Hi there, run a scan using Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Then scan your PC using aswMBR

Let us know the results.

wiped and clean installed

In that case problem solved

Note that there are dedicated (and free) anti-zeroaccess tools out there. Here's one from Webroot:

New Tool Released: Kiss (or Kick) ZeroAccess Goodbye « Webroot Threat Blog

Good to have in the kit...