another virus infiltrated my security essentials

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  1. Posts : 118
    windows 7 ultimate 64 bit
       #1

    another virus infiltrated my security essentials


    boy this thing has now let 3 viruses over take it. pretty much any virus I've gotten (can't even tell you how on the last one. was doing a search with bing and bam it took over my computer)
    this time it was one that is supposed to be already known about.

    at first it stopped it from installing but then while it was trying to stop it another instance was allowed to install.

    it was easy to remove by doing a system restore and then the security essentials removed it for good. except it hid all of my libraries (videos pics and documents) I thought they were deleted so I started to do run my backup restore and I noticed that the originals were only hidden.

    but come on...this is the 3rd time security essentials has let me down. and I never visit porn sites or any of that stuff.

      My Computer


  2. Posts : 640
    Windows 7 Professional SP1 64-bit
       #2

    No antivirus program is 100% immune against Trojans, viruses etc.

    With that said it's best to have a recent Image to fall back on.

    Backup Complete Computer - Create an Image Backup - Windows 7 Forums

    Imaging with free Macrium - Windows 7 Forums

    Also, install WOT or McAfee SiteAdvisor to what ever browser your using.
    Safe Browsing Tool | WOT (Web of Trust)

    McAfee SiteAdvisor Software – Website Safety Ratings and Secure Search
      My Computer


  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #3

    Yeah, I had similar problems with MSE. That is why I went back to Norton. MSE is for 'light use'. My wife uses it and never had any problem.

    Do what Flatiron says. Images are a much better protection than any AV program. I know guys that do not run any AV program but image every day. That may be a bit steep, but it works for them. Take an image 2 or 3 times per week. Then you are not liable to lose a lot when you set the system back.
      My Computer


  4. Posts : 3,168
    Windows 10 64bit
       #4

    serpentracer said:
    but come on...this is the 3rd time security essentials has let me down. and I never visit porn sites or any of that stuff.
    Do you or someone else go on sites and download stuff. The ads,site or the files you download yourself can give you a virus. Need to cautious when going to those type of sites.
      My Computer


  5. Posts : 640
    Windows 7 Professional SP1 64-bit
       #5

    whs said:
    Yeah, I had similar problems with MSE. That is why I went back to Norton. MSE is for 'light use'.
    Same thing happened to me about 9 months ago.

    Trying to find Vipre or Norton at a good price before Norton expires in 3 months.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Hi,

    This trojan is usually installed via download of some rogueware. Its extremely malicious and known to mine your system for personally identifiable information.

    Download and run TDSSKiller from here:

    How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

    Post back what it finds.

    Regards,
    Golden
      My Computer


  7. Posts : 118
    windows 7 ultimate 64 bit
    Thread Starter
       #7

    M1GU31 said:
    serpentracer said:
    but come on...this is the 3rd time security essentials has let me down. and I never visit porn sites or any of that stuff.
    Do you or someone else go on sites and download stuff. The ads,site or the files you download yourself can give you a virus. Need to cautious when going to those type of sites.
    nope this is my computer no one else uses. it happened as I was using it. I wasn't even on any crazy website when the attack happened. I was litterally in the bing search results when I got the popup of an attack. this stuff is getting dirty and the a holes making them are getting more and more clever.
    you don't even have to click on anything to get one now. they start downloading and installing in teh background without you even knowing. all of windows defenses are useless. none of them work. my system is set on max security after the last attack but that clearly doesn't work. as this one even allowed itself to do everything without interference from windows
      My Computer


  8. Posts : 118
    windows 7 ultimate 64 bit
    Thread Starter
       #8

    Golden said:
    Hi,

    This trojan is usually installed via download of some rogueware. Its extremely malicious and known to mine your system for personally identifiable information.

    Download and run TDSSKiller from here:

    How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

    Post back what it finds.

    Regards,
    Golden

    it returned no threats found. security essentials was able to remove it but it also "allowed" it to install as it was also removing one instance of it. it was crazy how it did it.

    I might look into the kapersky stuff. I keep hearing a lot of people say it's the best out there.
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #9

    Hi,

    If that was the case, we would all have this infection, and no-one would use MSE.

    One reason you may continue to have problems is because you haven't been able to clean out the original infection, and it self-replicates. Rootkits are notorius for this. Often, the only fix is to format and do a complete reinstallation.

    Run TDSSKiller, and lets see how deep this infection has run.

    Regards,
    Golden
      My Computer


  10. Posts : 118
    windows 7 ultimate 64 bit
    Thread Starter
       #10

    Golden said:
    Hi,

    If that was the case, we would all have this infection, and no-one would use MSE.

    One reason you may continue to have problems is because you haven't been able to clean out the original infection, and it self-replicates. Rootkits are notorius for this. Often, the only fix is to format and do a complete reinstallation.

    Run TDSSKiller, and lets see how deep this infection has run.

    Regards,
    Golden
    I did run it. it said no threats found. (i'd make a screenshot but the tdsskiller doesn't show up or with the snipping tool) I'm not having any issues anymore. this was easy to fix. system restore has me all working like new. no issues since and no processes running that are suspicious. (all of them are legit)
      My Computer


 
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