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Windows 7: Freeze-ups

12 Feb 2012   #1

Windows 7 Ultimate x64 with SP1

I have Kaspersky Internet Security 2012 on my PC and I see it freeze up more often then it ever has. Is the new KIS known to do this?

My System SpecsSystem Spec

12 Feb 2012   #2

Win 7 Ultimate 64-bit. SP1.


There are many reasons why a PC " behaves" this way.

These annoying " gliches" may be caused by
running 2 AV 's,
unnecessary data,
Browser add ons or you may have unnecessary programs running in the background etc....

*List all the Security software you have ever had installed & currently have now on your computer please.

*Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!

* Browser add ons can create problems.
Check how many you have on your various browsers.
Is each & every one really needed?

* Try in safe mode; report back if it works properly.
Safe Mode

* Have you checked in Event Viewer?
Type eventvwr in search.
Go to the Windows Logs > Application / System > in the left hand column.
Note anything in red that relates to the problem.
Please record the event ID, and the Source Code and tell us what they are.
My System SpecsSystem Spec


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