I have an HP Pavilion Elite e9270f and Windows 7 Ultimate with Norton 360 Version 184.108.40.206. About six weeks ago, our Norton displayed Error 5013,3 which led to a nightmare for me and many others. Norton's "immediate fix" failed to work.
A couple days ago, I saw on our site that Norton released Version 6 and provided instructions for the update. I followed these and found myself with a computer crash/BSOD. Review of internet and Norton 360 Community Forum reveals I'm not alone. Both Windows and HP said that a complete, clean system re-installation, because of circumstances, was required. The lose of so much work and information really hurts!
Subscription renewal of the Norton 360 for 5 computers comes up in 22 days. I'll obviously refuse. I've been with Norton for many years. Suggestions for replacement would be greatly appreciated!!