Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Phishing emails virus, need help to remove

04 Mar 2012   #21
usinjin

Windows 7 Professional x64
 
 

combofix.exe reports my Zone Alarm Extreme security Antivirus/Spyware software is still monitoring, even though I've shut down the software. Should I run the program in safe mode?


My System SpecsSystem Spec
.
04 Mar 2012   #22
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

No, don't run it in safe mode.

You need to disconnect from the internet (unplug your modem), then go into services ... type services.msc in the start search box. Now set all Zone Alarm Extreme security Antivirus lines to 'disable' and stop the service .... DO NOT connect to the Internet while this is disabled!!

Once you have the Combofix text log, save it to your desk top. You can enable all ZA services, then reconnect to the Inernet and post the log back here.
My System SpecsSystem Spec
04 Mar 2012   #23
usinjin

Windows 7 Professional x64
 
 

Unfortunately, it won't let me disable the TrueVector Internet Monitor (Zone Alarm). I cannot stop or disable the service. What should I do?
My System SpecsSystem Spec
.

04 Mar 2012   #24
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Run CF anyway
My System SpecsSystem Spec
04 Mar 2012   #25
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Or, try this:

1Right-click the task bar.


2Click "Start Task Manager."


3Click "Processes." Under the "Description" column, look for the listing for "Zone Alarm Firewall." The "True Vector Internet Monitor" is part of a larger program called "Zone Alarm." Disabling "Zone Alarm" will disable "True Vector Internet Monitor."


4Click the listing for "Zone Alarm Firewall."


5Click "End Process" to disable the "True Vector Internet Monitor" -- along with its larger parent program, "Zone Alarm" -- on your computer.




Read more: How to Disable a True Vector Internet Monitor | eHow.com http://www.ehow.com/how_7358606_disable-true-vector-internet-monitor.html#ixzz1oBFF1kmX
My System SpecsSystem Spec
04 Mar 2012   #26
usinjin

Windows 7 Professional x64
 
 

Okay. Tried disabling a few items in msconfig, including Zone Alarm...didn't work, but I disabled something, and now somehow the computer is about 10x faster than it was before. Including, somehow, my internet. That's really really weird.

Both logs are attached, though HijackThis threw an error. I can post it if necessary.


Attached Files
File Type: log hijackthis.log (13.7 KB, 7 views)
File Type: txt ComboFix.txt (23.2 KB, 10 views)
My System SpecsSystem Spec
05 Mar 2012   #27
vaidas3

Windows 7 pro 64bit. (SP1)
 
 

Quote   Quote: Originally Posted by usinjin View Post
Okay. Tried disabling a few items in msconfig, including Zone Alarm...didn't work, but I disabled something, and now somehow the computer is about 10x faster than it was before. Including, somehow, my internet. That's really really weird.

Both logs are attached, though HijackThis threw an error. I can post it if necessary.
it would not be surprise if your computer was sending out spam or something so by disabling it internet got faster.
My System SpecsSystem Spec
05 Mar 2012   #28
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Rescan with HJT, check these items:

O15 - Trusted Zone: http://asia.msi.com.tw
O15 - Trusted Zone: MSI Global - Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more


Close all windows except HJT, then click "fix checked".

Reboot your computer.

I'd like you to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
My System SpecsSystem Spec
13 Apr 2012   #29
inouno

MS Windows 7 Home Premium 64-bit SP1
 
 

Jacee.

I read through this whole thread, and was very interested, and then it stopped.
I see that you put a lot of effort into it.
I guess that your advice fixed it...or, he just got tired, or he got a new computer and didn't want a Zombie anymore.
My System SpecsSystem Spec
Reply

 Phishing emails virus, need help to remove




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
new HAO 123 virus in Chrome. How to remove?
Hello, i have a HAO 123 virus in my Chrome browser. I also had one in Firefox. This one was easily removed when i followed some instruction videos on youtube. Now this HAO123 virus is different and strange. It does not make a home page. Just when i start Chrome it everytime opens 3 tabs......
System Security
Help me remove virus/infection
Hi Friends, I need some help removing the malware/virus please. I have tried MB but it stuck on Heuristic Analysis for a long time, I am unable to uninstall any programs, right click doesn't respond, I have been using AVG2014 for AV. Thanks in advance.
System Security
phishing emails attack
Hi guys. In the last week, I have been getting quite a few "phishing" emails. 6 from one crowd purporting to be from an Australian bank, saying "a term deposit has been opened.." I deleted those, unopened. (then researched and found it to be a common scam) Today but, I got another one,...
Browsers & Mail
Help Remove Virus
i had windows 7 installed than i installed XP...n i inserted a usb while using XP...the usb contained the "New Folder.exe" virus...n infected my windows....it also infected Windows 7....i formated both drives...now i only have windows 7 installed ... but the effects of the virus are still there......
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:35.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App