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Windows 7: I need help removing viruses

17 Mar 2012   #11
TrueBlue502

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Let's flush the DNS cache and restore MS's Hosts file:

Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0


Save as flush.bat to your desktop.
Double click on the flush.bat file to run it.Vista and Windows 7... right click the .bat file and choose to run as Administrator. Your computer will reboot itself.

Next, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Tell me if the problem is still there.
The problem seems to have ceased. Thank you so much!!

Is there anything else I should do? (i.e. change passwords)


My System SpecsSystem Spec
.
17 Mar 2012   #12
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Yes, change passwords ... that's always a good idea!

Please download (free version) Malwarebytes' Anti-Malware to your desktop
http://shop.malwarebytes.org/lpa/342...FQ1vhwodUH-UfQ
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.
My System SpecsSystem Spec
17 Mar 2012   #13
TrueBlue502

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Yes, change passwords ... that's always a good idea!

Please download (free version) Malwarebytes' Anti-Malware to your desktop
Malwarebytes Special Offer!
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.
Malwarebytes Anti-Malware 1.60.1.1000
Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Database version: v2012.03.17.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Henry :: HENRY-PC [administrator]

3/17/2012 2:59:05 PM
mbam-log-2012-03-17 (14-59-05).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 389774
Time elapsed: 2 hour(s), 21 minute(s), 58 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
My System SpecsSystem Spec
.

17 Mar 2012   #14
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Okay, that looks good. Report back if there are any more problems!!
My System SpecsSystem Spec
17 Mar 2012   #15
TrueBlue502

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Okay, that looks good. Report back if there are any more problems!!
Alright, thank you so much for helping!
My System SpecsSystem Spec
17 Mar 2012   #16
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You're welcome, but don't hesitate to ask for more help if we didn't succeed!!
My System SpecsSystem Spec
Reply

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