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Windows 7: Browser Hijack


28 Mar 2012   #1

Win 7 64 bit
 
 
Browser Hijack

Each time we use Google/Bing Engine search, and click on site, we are redirected to other sites, and at the moment it's "bidvertiser....".

I have spent the past week and hours on the phone with our antivirus technical support (Trend), and microsoft technical support, and all to no avail.

Also, the System Restore has been switched off, so I wasn't able to go to System Restore to restore back before the problem started.

We are using an Asus notebook and have been suggested to uninstall it and it appears that the preinstalled software can be reinstalled.

No doubt doing this will take some time, has anyone else had this problem over the past month and were able to solve the problem.

Thanks

My System SpecsSystem Spec
.

28 Mar 2012   #2

win7 ultimate 32bit
 
 

see this link--follow the steps:

PC Hell: How to Fix Bidvertiser.com Redirect
My System SpecsSystem Spec
29 Mar 2012   #3

Win 7 64 bit
 
 

Quote   Quote: Originally Posted by tman69 View Post
see this link--follow the steps:

PC Hell: How to Fix Bidvertiser.com Redirect
Hi Tman,

I had a look at that site, and find it very involved. Am going away for the weekend, so will have another look at it when I get back home.

Thanks for the site.

Regards
My System SpecsSystem Spec
.


29 Mar 2012   #4

Windows 7 Ultimate x64
 
 

Try running Kaspersky's tdsskiller.

How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

I've used it to solve quite a few PC redirect problems the past few months. Takes only minutes to download and run. Even if it doesn't help you'll have wasted very little time.
My System SpecsSystem Spec
30 Mar 2012   #5

Win 7 64 bit
 
 

Quote   Quote: Originally Posted by sibbil View Post
Try running Kaspersky's tdsskiller.

How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

I've used it to solve quite a few PC redirect problems the past few months. Takes only minutes to download and run. Even if it doesn't help you'll have wasted very little time.

HI Sibbil,

Thanks for that and I will have a look at them on Monday or Tuesday, as I will be away over the weekend.

Regards
My System SpecsSystem Spec
30 Mar 2012   #6

Windows 7/Windows 8 RP/Starlite Linux (Debian)
 
 

Here you go Good Guy, just download NPE (Norton Power Eraser) (Free Utility) I can guarantee it will take the toughest of the tough and remove them, and save you the hassle of having to format, reinstall, or use your System Restore Points to get it ALMOST back to where you had it. Free Virus Removal | Norton Power Eraser
My System SpecsSystem Spec
30 Mar 2012   #7

Win 7 64 bit
 
 

Quote   Quote: Originally Posted by Mike Lonewolf View Post
Here you go Good Guy, just download NPE (Norton Power Eraser) (Free Utility) I can guarantee it will take the toughest of the tough and remove them, and save you the hassle of having to format, reinstall, or use your System Restore Points to get it ALMOST back to where you had it. Free Virus Removal | Norton Power Eraser

Thanks Mike, it all sounds good, but I don't like this statement on the Power Eraser site: "You should use Norton Power Eraser only when nothing else will remove the threat and you are willing to accept the risk that the scanner may quarantine a legitimate program. " So what is a legitimate programme---Windows 7?

Regards
My System SpecsSystem Spec
30 Mar 2012   #8

Windows 7/Windows 8 RP/Starlite Linux (Debian)
 
 

Actually all that is, is if it sees something that MIGHT not be a trojan, or virus and removes it, JUST like any other A/V scanner has the same type of warning. Here is a example you have a file marks killall.doc, and the scanner might see it as a Trojan hidden on your system, and remove it. Not a real biggie, if like most you back up your files, and can just restore it. I have yet to have a problem with NPE, Norton updates the .dat file all the time with it, and it has never removed a important file of mine to date, been using it since it has been in existence.
My System SpecsSystem Spec
30 Mar 2012   #9

Win 7 64 bit
 
 

Thanks Mike,

Will have a look at it when I return home from our weekend away.
My System SpecsSystem Spec
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