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Windows 7: Need help removing Happili redirect virus


23 Apr 2012   #11

Windows 7 Ultimate x64
 
 

Hi if the mentioned steps above don't work, is there anything else I can do?


My System SpecsSystem Spec
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26 Apr 2012   #12

Windows 7 Ultimate x64
 
 
Still have the happili virus after following instructions of other thr

Hi I followed these instructions, Need help removing Happili redirect virus twice, and still have the happili virus; is there anything else I can do?

I uploaded my combo log / eset scans

A couple notes: After none of it worked, I tried uninstalling firefox, but my computer wouldn't let me so I simply deleted all the files, and ran some antivirus programs that I saw here. Now, I use google chrome.

I also have this ask toolbar updater that I can't get rid of. I uninstalled the program a long time ago, but for some reason the updater remains. I attached a screenshot to show you clearly.


Attached Thumbnails
Need help removing Happili redirect virus-ask-toolbar.png  
Attached Files
File Type: txt combolog421.txt (21.4 KB, 28 views)
File Type: txt ESETScan.txt (792 Bytes, 31 views)
My System SpecsSystem Spec
26 Apr 2012   #13
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Awww kelv211, you have a rootkit. I don't work in trying to remove this type of obnoxious infection. Please read this and you'll understand why I suggest a 'wipe and clean OS install'. You can't ever count on your computer to be stable again by just "cleaning". Rootkit - Wikipedia, the free encyclopedia
My System SpecsSystem Spec
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26 Apr 2012   #14

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Jacee View Post
Awww kelv211, you have a rootkit. I don't work in trying to remove this type of obnoxious infection. Please read this and you'll understand why I suggest a 'wipe and clean OS install'. You can't ever count on your computer to be stable again by just "cleaning". Rootkit - Wikipedia, the free encyclopedia
Aw okay, can you link me somewhere with instructions on how to do it? I"ve never wiped and cleaned my OS before
My System SpecsSystem Spec
26 Apr 2012   #15
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

This should help you Clean Install Windows 7

If not, then post your question:
"how to do it? I"ve never wiped and cleaned my OS before"
Here General Discussion - Windows 7 Forums
My System SpecsSystem Spec
26 Apr 2012   #16

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Jacee View Post
This should help you Clean Install Windows 7

If not, then post your question:
"how to do it? I"ve never wiped and cleaned my OS before"
Here General Discussion - Windows 7 Forums
Thank you

I'd like to ask two things; What happens If I leave the rootkit on my computer? Can a rootkit prevent your computer's CD-R from working?

If all it does is redirect my browser, maybe I can leave it there a while longer. I am hesitant to wipe my system clean not only because I've never done it before, but my CD-R isn't working, which I'm paranoid is because of the rootkit.
My System SpecsSystem Spec
26 Apr 2012   #17

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

Leaving a rootkit on your PC will eventually bring it to its knees, and thats not mentioning all the keystrokes it might be sending back to the originator without your knowledge.

A clean install is most definately, without a shadow of a doubt, the best fix.

Regards,
Golden
My System SpecsSystem Spec
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 Need help removing Happili redirect virus




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