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Windows 7: Unable to install MSE or disable Defender. Having network problems 2.

13 Apr 2012   #1

windows 7 x64 Ultimate SP1
 
 
Unable to install MSE or disable Defender. Having network problems 2.

well lets see. i am currenty unprotected due to the fact the Security essentials wont install and i cant disable defender because i accidently deleted the service for it.

side note windows media player- i turn on media stream because it wont find my local network. For some reason my local network renamed itself MINWINPC and thats when i noticed everything go haywire. MSE and my local network.

i have done all the steps to un-installing and re-installing MSE through the windows website and also with advice from emailing IT. i now i cant install defender since it comes with windows 7

I have the time to start knocking these things out one by one.

I have no recent back ups or restore times so yea. thanks in advance.

i have attached some logs if that helps.



Attached Files
File Type: txt checkup.txt (697 Bytes, 14 views)
File Type: txt dds.txt (24.8 KB, 7 views)
File Type: txt Attach.txt (15.7 KB, 7 views)
My System SpecsSystem Spec
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13 Apr 2012   #2

win7 home premium-64bit-SP1-IE10
 
 

TechniQue
Did you try MBSA?

Download: Microsoft Baseline Security Analyzer 2.2 (for IT Professionals) - Microsoft Download Center - Download Details
Don't forget to choose the language and the suppoted 32 or 64 bit.
Good luck
My System SpecsSystem Spec
13 Apr 2012   #3

windows 7 x64 Ultimate SP1
 
 

no hanna 1 i have not, what does this do? scans and fixes?


well just tried and it couldnt install, "could not access network location %programfiles%
My System SpecsSystem Spec
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13 Apr 2012   #4

win7 home premium-64bit-SP1-IE10
 
 

Do you have a Restore point ?
My System SpecsSystem Spec
13 Apr 2012   #5

windows 7 x64 Ultimate SP1
 
 

yesterday around 7pm but problems persisted before that on the 11th. i tried to restore to those dates and problem persist. thanks
My System SpecsSystem Spec
13 Apr 2012   #6

windows 7 x64 Ultimate SP1
 
 

i will be back in 2.5 hours. need to to run an errnad. thanks
My System SpecsSystem Spec
13 Apr 2012   #7
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

It looks like you have Avast.

Download (free version) Malwarebytes' Anti-Malware to your desktop
Malwarebytes Special Offer!
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.
My System SpecsSystem Spec
13 Apr 2012   #8
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Something's wrong here ....

Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 12/31/1969 4:00:00 PM
System Uptime: 4/12/2012 7:24:19 PM (0 hours ago)
My System SpecsSystem Spec
13 Apr 2012   #9

windows 7 x64 Ultimate SP1
 
 

installing malwarebytes and running full scan. I also noticed that install date but didnt think anything of it.
My System SpecsSystem Spec
13 Apr 2012   #10

windows 7 x64 Ultimate SP1
 
 

Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org
Database version: v2012.04.13.07
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Technique :: TECHNIQUE [administrator]
Protection: Enabled
4/13/2012 12:25:57 PM
mbam-log-2012-04-13 (12-25-57).txt
Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 478789
Time elapsed: 47 minute(s), 41 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 1
HKLM\SOFTWARE\Google\Chrome\Extensions\kincjchfokkeneeofpeefomkikfkiedl (PUP.FCTPlugin) -> Quarantined and deleted successfully.
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
My System SpecsSystem Spec
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 Unable to install MSE or disable Defender. Having network problems 2.





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