So originally I had a trojan infection that Windows Security Essentials and other anti-virus programs identified after several blue screen crashes. For some reasons, these programs would not delete the virus, only quarantine it. I then had the issue where google redirects to a rando site when I would click a link, although copying and pasting a link worked fine. At times, igoogle wouldn't load. After watching many videos about how to remove a trojan and even attempting to manually remove it by using Autoruns in Safe Mode (I didn't end up deleting anything because I couldn't identify which was the corrupt file/application), I decided to use Windows Defender Offline, using the process you described to burn a cd of the program. WDO successfully removed the trojan after a quick scan. Alas, when I tried to turn on my computer a new problem arose: it wouldn't startup. I tried everything, but not even safe mode would startup and system repair alternated between not identifying a problem and not being able to fix it. I rebooted the WDO cd and ran a full scan, which found another trojan. I deleted it, too, but my computer still won't startup and system restore (which I tried twice, resetting to the earliest possible config- 2 weeks ago) continues to fail. What do I do now???
*When the Startup repair comes up, it offers a restore (there are no restore points, odd that), and cancelling attempts repairs. Here are the results:
Problem Event Name: StartupRepairOffline
Proglem Signature 01: 6.1.7600.16385
Proglem Signature 02: 6.1.7600.16385
Proglem Signature 03: Unknown
Proglem Signature 04: 0
Proglem Signature 05: Autofailover
Proglem Signature 06: 1
Proglem Signature 07: No root cause
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Also, I did not receive any reinstall cds with my computer... wierd, right? Bought it from CompUSA.
Should I do this: System Repair Disc - Create
Please help!!!! Thank you!