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Windows 7: Help with removing happili virus

20 Apr 2012   #21
Dwarf

Windows 8.1 Pro RTM x64
 
 

I notice from the attached file that you have 2 copies of Java installed, one being the current version, but the other being version 22. This is the one that is out of date, however, because it is still on your system malware can still attach to it and make use of any holes that exist in its code. Please update it to the latest version, as malware can manifest itself by exploiting holes in applications such as this. Keeping them up to date is an important step towards protecting yourself.

Java Downloads for All Operating Systems

I recommend that you use the uninstaller to remove your current version first and then download and run both offline versions (as you have a 64-bit system, you will need both 32-bit and 64-bit versions of Java).

In addition to that, you need to update Adobe Reader X. The current version is 10.1.3, whereas you have version 10.1.2.

http://get.adobe.com/uk/reader/?promoid=BUIGO

Once you have done that, please run the Security Check program that Jacee mentioned again and post the report in your next post.


My System SpecsSystem Spec
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20 Apr 2012   #22
weeksjr

Windows 7 64 bit
 
 

Hmmm... that's odd. I thought I was pretty good about staying on top of updates.... anyway, I've updated Java and Adobe now and have posted the results here.

Thanks!


Attached Files
File Type: txt checkup2.txt (703 Bytes, 14 views)
My System SpecsSystem Spec
20 Apr 2012   #23
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Make sure the proxy settings in Internet Explorer are disabled :
1) Under “Tools” in the browser tool bar select “Internet Options”.
2) In the “Internet Options” window that pops up, click the “Connections” tab at the top.
3) Click “LAN Settings” near the bottom of the “Connections” section.
4) If the “Proxy server” checkbox is marked with a check, click it to deselect/uncheck it.
5) Click “Ok” to close the “Local Area Network (LAN) Settings” window.
6) Click “Ok” to close the “Internet Options” window.
Reboot
Make sure "Proxy server" is still disabled under your LAN Settings.

Now, close down Firefox, right click on a "command" prompt to run as Administrator.

Copy/paste each of these lines in the command prompt and press the enter key:
ipconfig /flushdns
net stop dnscache
net start dnscache


Now, download HijackThis!
HijackThis - Trend Micro USA


Right click to run as Administrator. Click 'Do a System Scan and Save logfile'.
The HJT log will open in notepad. Copy and paste the log back here.
My System SpecsSystem Spec
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20 Apr 2012   #24
weeksjr

Windows 7 64 bit
 
 

Ok, I did the instructions listed above and have run hijackthis and have attached the log.... At this point, this has gotten over my head so I don't even know what to look for anymore thanks again...


Attached Files
File Type: log hijackthis.log (10.0 KB, 24 views)
My System SpecsSystem Spec
20 Apr 2012   #25
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Rescan with HJT, check this line:

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

Close all windows except HJT, then click 'fix checked'. Exit out of HJT.

Reboot your computer.

Connect to Firefox and see if a search still redirects you. Let me know.
If it does, I want you to unplug and reset your router.
My System SpecsSystem Spec
20 Apr 2012   #26
weeksjr

Windows 7 64 bit
 
 

Ok, I went ahead and cleared that line out of HJT, rebooted and then searched on google and opened about 30 windows, none of which were redirected so, I think it's fixed! Thanks so much!!!! If you don't mind typing a bit more, can you explain what the heck happened? I really don't do anything fishy on the internet and am pretty smart about what I open, etc so, I'm just wondering what might have put this on my PC (and when I say "this", is it a virus or something else?). How should I go about keeping it from happening again?
My System SpecsSystem Spec
21 Apr 2012   #27
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You apparently clicked on a link or website that was running malicious code or script. See this Malware - Wikipedia, the free encyclopedia and How does a computer get infected with a virus or spyware?

Tips from MS for 'online safety' Online Safety Tips | Protect Kids and Family Online | Microsoft Security
My System SpecsSystem Spec
21 Apr 2012   #28
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Delete Combofix now:

Click on the Start button and then select Run from the menu. This will open up the Run box.
Copy/Paste combofix /uninstall (Please note that there is a space between combofix and /uninstall), click on the OK button or Enter on your keyboard.
You can now delete the ComboFix.exe program from your computer.

(This program is continually updated and keeping it as a form of 'security' won't help you.)

Set a new/clean "Restore Point". System Restore Point - Create
My System SpecsSystem Spec
21 Apr 2012   #29
weeksjr

Windows 7 64 bit
 
 

Done and done. I haven't seen any redirection today so, can I assume that everything is completed? if so, thank you SOOOO much!!! (Well, still thank you SOOOOO much if we're NOT done too )
My System SpecsSystem Spec
22 Apr 2012   #30
weeksjr

Windows 7 64 bit
 
 

Noooooooooooooooooooo!!!!!!!!!!!!!!! I just got redirected again. Google search using FF. clicked the link and was directed to happili*. Went back, clicked link and went to the right page.... about to burn the laptop....
My System SpecsSystem Spec
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 Help with removing happili virus




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