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Windows 7: Need help with HijackThis log


14 May 2012   #1

windows 7 32 bit
 
 
Need help with HijackThis log

Hi,
my computer is infected with some malware that hijacks the browser - doesn't matter which one - IE, Firefox, Chrome.

It allows you to do a search in any of the search engines. But once you get your search results page, clicking on any link will trigger the malware to redirect the link to pages that are advertisements. I did what the URL's fly by as it was redirecting. Here is some of the text that i've been able to see....

ads-clicktrack
click-get-answers-fast
adconversion
some strange url: 'http://63.209.69.107/search/web/........

I tried Avast! and have identified some virus'. But they won't get permanently deleted, even with a pre-boot scan. I'm now trying Malwarebytes (free edition).

I'm attaching the logfile from HijackThis. Any help would be appreciated.

Thanks!



Attached Files
File Type: log hijackthis 20120514a.log (15.6 KB, 19 views)
My System SpecsSystem Spec
.

14 May 2012   #2

win 7 64
 
 

1- surf from a SUA, LUA
2-Sandboxie is your friend
3-use whatever A/V you want ( sandboxie with sua, lua are doing the heavy lifting )
4-use Malwarebytes free for on demand only scans.
5- change UAC to max
Someone will be by soon to help out, good luck.
My System SpecsSystem Spec
15 May 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi Susan and welcome to SevenForums,

Please try the following:

1. Save all your work and close any open applications.

2. Open an elevated command prompt using this tutorial:

Command Prompt

At the prompt, type the following ipconfig /flushdns and hit enter.

2. Once it completes, close the command prompt window, and then open a browser and download TFC.exe by Old Timer from this link, and save it to your desktop:

TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums

Run TFC.exe, to remove any temporary files, by right-clicking on it and choosing 'Run as administrator' . Click the START button to run TFC and let it complete uninterrupted - any open browsers or programs will be closed. If TFC prompts you to reboot your computer, do that immediately. If TFC does not prompt you reboot after finishing, go ahead and reboot the computer anyway.

3. Once you have rebooted, please do an on-line scan of your computer using ESET's on-line scanner from this link:

ESET :: Get a FREE Online Virus Scan

If the scan finds any malicious items, make a note of their names and then go ahead and choose to delete/remove these items - post the names of any items here.

I noticed a Symantec folder on your list - do you have Norton installed on your system?

Regards,
Golden
My System SpecsSystem Spec
.


16 May 2012   #4
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:25:43 PM, on 5/14/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
My System SpecsSystem Spec
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 Need help with HijackThis log




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