Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: could my kaspersky idle scanning cause random reboots


06 Jun 2012   #1

WINDOWS 7 64 BIT
 
 
could my kaspersky idle scanning cause random reboots

I am using kaspersky internet security 2012 and had ithe dle scanning option enabled. Idle scanning updates definitions, scans memory and files andother intensive tasks when computer is locked, or in idle and screensaver starts. Idle scanning ends when computer use starts.

All of a sudden in May I started getting random reboots every few days when system was idle or screensaver working or right after screensaver ended and I started a program. Got no dump file, error code 41-kernel power-rebooted without prober shutdown . Did hardware tests(not psu) had no errors, and no virus no temp issues

At wits end I disabled idle scanning in kaspersky and the last 3 days I have had no reboots leaving computer running for hours and screensaver working. COULD THIS HAVE CAUSED MY REBOOTS.

My System SpecsSystem Spec
.

06 Jun 2012   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hiyya marty Mate I have had KIS for over three years now and apart form not getting proper installs have had no problems at all.

Have you contacted support or the forum? Kaspersky Lab Forum (Powered by Invision Power Board) if they cannot give you a definite answer - which I doubt you might need to reinstall and config again.

What version is showing in support? is it like mine in the pic if not then you haven't been getting the correct updates.

By the by you are not running any other ISS other than Malwarebytes (free) are you?


Attached Images
  
My System SpecsSystem Spec
Reply

 could my kaspersky idle scanning cause random reboots




Thread Tools



Similar help and support threads for2: could my kaspersky idle scanning cause random reboots
Thread Forum
BSOD while scanning with AVG, logging into windows. Random times. BSOD Help and Support
Solved BSOD when left kaspersky scanning the whole computer, error 0x0000000a BSOD Help and Support
Random reboots when system is idle BSOD Help and Support
Solved Windows 7 reboots when idle, no BSOD BSOD Help and Support
Fake anti-virus starts "scanning" but reboots PC System Security
MSE Idle Time Scanning? System Security
Win7 Ultimate x64 reboots while idle after 16 minutes BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:50 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33