Big problem with incredible computer virus!


  1. Posts : 31
    Windows 7 Home Premium 64bit
       #1

    Big problem with incredible computer virus!


    Hello

    i was surfing on the web searching a website where i could download musics,
    then i went on a malicious website.

    My computer was locked by a virus
    when i start my computer, the desktop says that
    i need to pay 100$ to get my computer unlocked via ukash and stuff
    i couldn't do anything, no task bar, no icons
    i reboot in safe mode, it was the same thing


    THEN
    i used windows defender offline on a usb
    and i booted my computer from that usb
    It scanned my pc, and get rid parts of that virus

    i can now access my computer and files
    BUT it seems that i don't have the administrator rights
    and i still don't have any icons on my desktop

    My computer : Win7 64bytes

    Please help me
      My Computer


  2. Posts : 414
    win7 ultimate 32bit
       #2

    this virus is a pesky devil--see this page for remove instruction 'note step 17 as you will need a small program called RKill and you will also need Malwarebytes-see step 24 (note:this is only one of many removal guides for this virus-so read all the steps before you start).

    How to remove the Ukash Virus - MalwareEXPERTS

    to get RKill you can download it here:

    RKill Download

    get Malwarebytes 'free' here (use the free version--however the PRO version is only $25 and should pretty much keep problems from arising in the future as it will 'block' malicious sites and downloads--really it's the best $25 that I ever spent):

    http://www.malwarebytes.org/products/malwarebytes_free

    you may need another computer to do download these files as the Ukash virus will possibly block the ability to download and install files
      My Computer


  3. Posts : 31
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    i have already used malwarebytes to remove the virus

    but i think there are still parts left in the registry
    cause there are no icons on my desktop
      My Computer


  4. Posts : 1,851
    Windows 7 pro
       #4

    Perhaps icons are hidden. Right click on your desktop, select view, and then makes sure show desktop icons is checked.
      My Computer


  5. Posts : 414
    win7 ultimate 32bit
       #5

    try downloading and running this app called unhide

    Unhide Download

    but ALSO see this removal guide for getting rid of the registry keys and dll files associated with this virus

    How to remove Ukash virus and unlock the PC | Antivirus Technologies
      My Computer


  6. Posts : 31
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    i cannot open the task manager
    it says
    it has been disabled by administrator
    i went to the registry
    DisableRegistrytools
    DisableTaskmgr
    both values are at 0
      My Computer


  7. Posts : 414
    win7 ultimate 32bit
       #7

    to enable task manager--see this article:

    How to Fix “Task Manager has been Disabled by Your Administrator”? - Tweaking with Vishal

    see the link just below this screenshot (on the above webpage-for a script that will fix it automatically)


    also see:

    http://www.techtipsgeek.com/re-enabl...ed-virus/4392/
    Attached Thumbnails Attached Thumbnails Big problem with incredible computer virus!-capture2.jpg  
      My Computer


  8. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #8

    Sounds like you've been hit with 'ransomeware' http://en.wikipedia.org/wiki/Ransomware_(malware)
      My Computer


  9. Posts : 1,167
    Windows 7 Pro with SP1 32bit
       #9

    I think it would save you a lot of time and energy if you reformat the System Volume Drive and reinstall Windows 7. If your hard disk is partitioned then hope like hell that the other partitions are not infected.
      My Computer


  10. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #10

    wanchoo said:
    I think it would save you a lot of time and energy if you reformat the System Volume Drive and reinstall Windows 7. If your hard disk is partitioned then hope like hell that the other partitions are not infected.
    Well FWIW I'm with wanchoo depending on how much gear you have on the machine I'd be doing a complete reinstall after running my dive through the Parted Magic (secure erase) and or the Partition Wizard and wipe it with 0's.


    Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.

    downloads < this you'll have to make a bootable disk my friend.

    Both good apps if this is the way you want to go and mate remember theres no such thing as a free lunch with those sites
      My Computer


 

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