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#1
MSE Trojan Cleanup Prompt
I apologize for the length of this. I just feel it is important to give all the details as they may help with coming up with a solution. I thank anyone in advance for lending me your time in helping me fix this problem.
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I've got a bit of a problem with my system in that I am getting a very odd Microsoft Security Essentials message that I am trying to figure out.
To start, today upon start-up and after bit of browsing my computer was fine. After this problem occurred. I retraced my steps and the only things that I've done on my computer today are...
1) Let Adobe Flash update itself
2) Download and email several pictures from my Droid SD card for a college project.
Since I really haven't done anything abnormal today (Install any programs, etc.) I have to believe that one of those two actions caused all this to happen.
I noticed that when I went on YouTube or any other site that required the use of Flash, that I got a 'An Error has Occurred" prompt on the video. I then uninstalled and re-installed all my Adobe Flash programs but I still have the same problem.SEE EDIT#2
Now, here is the real problem....
Upon start up of my computer, I get a Microsoft Security Essentials (MSE) dialog box in the lower right hand corner of my screen saying that there is a "Potential Threat" that's been suspended by MSE.
I've attached photo #1 showing that prompt.
After clicking 'Show Details' I then get the 2nd dialog box that shows the details of the alert.
I've attached photo #2 showing that box.
From there it asks if you'd like to 'Apply Actions' in which it brings you to the 3rd dialog box that asks you to "Download and Run Windows Defender Offline on your PC" to get rid of the thread.
This is where I've stopped as it seems like a classic ploy to have me download something even nastier. I may just be paranoid, but it raised a red flag for me.
If I do choose to ignore the last prompt it takes me to yet another dialog saying that the threat has been removed successfully and that a re-boot is needed. Once I go ahead and do that, I'm right back at square one as it says that the same thread is there once again.
I normally run Norton Antivirus as it has successfully kept away all the smaller bugs thus far but I fear a bigger one may have gotten through this time. SEE EDIT #1
If anyone would happen to be able to lend me some assistance, I would be very grateful.
Best Regards
Edit #1: I forgot to mention that I opened up Norton and did a complete system scan in which no viruses/trojans, etc. were found so that has me a bit stumped as well.
Edit #2: After using a test YouTube link via FaceBook, the video will play properly. I was able to further search via YouTube and other videos did indeed play so thankfully that problem seems to have resolved itself.