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Windows 7: contant script error messages due to virus


11 Jan 2013   #21

windows 7 Professional 64 bit
 
 
Malwarebytes Scan

Hi Jacee. Thanks again for helping me!

Ran Malwarebytes ( I had done this in December , but I reinstalled, updated and ran and scanned again). Here is Log:

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org
Database version: v2013.01.11.14
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
anne :: ANNE-PC [administrator]
1/11/2013 5:42:07 PM
mbam-log-2013-01-11 (17-42-07).txt
Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 356621
Time elapsed: 53 minute(s), 4 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)


Thanks Jacee. Should I reinstall Stopzilla, or should it stay uninstalled?

My System SpecsSystem Spec
.

12 Jan 2013   #22
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Don't install StopZilla. Read some reviews of the product STOPzilla - Malwarebytes Forum

What Anti-virus software are you using?
My System SpecsSystem Spec
12 Jan 2013   #23

windows 7 Professional 64 bit
 
 
Antivirus

Hi Jacee. Thanks again.

I have Norton running all the time. When I developed this problem I added scans with Malwarebytes, ESET and Superantispyware. And then you recommended TFC and ADWCleaner.
My System SpecsSystem Spec
.


13 Jan 2013   #24
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

TFC and ADWCleaner are not anti-malware/virus programs.

Are you still getting script errors after uninstalling StopZilla?
My System SpecsSystem Spec
13 Jan 2013   #25

windows 7 Professional 64 bit
 
 
Script Errors

Yes, I am still getting the script errors. I only installed Stopzilla after I started getting the script errors -- a friend's brother is a somebody of IS somewhere and swears by it (!?). Reasonable minds will differ, etc., etc...... Now though it is gone forever .....

I should also mention that I disabled Java as per the alert from the US CERT/Dept of Homeland Security. I did it through the Control Panel/Java Control Panel and then unchecking a box "enable Java content in the browser."

Thanks again Jacee -- you are very patient, and I am very appreciative.
My System SpecsSystem Spec
13 Jan 2013   #26
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

See if this article helps you troubleshoot the problem: How to troubleshoot script errors in Internet Explorer
My System SpecsSystem Spec
13 Jan 2013   #27

windows 7 Professional 64 bit
 
 
Microsoft Article

Yes, hi Jacee. Thank you.

I started with that article and another in Microsoft. I believe I have tried each of the suggestions in the piece.
My System SpecsSystem Spec
13 Jan 2013   #28
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

No joy? If not ....

Download DDS from one of these links:
DDS.com
DDS.pif
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt <--- will be minimized in the task tray
  • Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.
My System SpecsSystem Spec
13 Jan 2013   #29

windows 7 Professional 64 bit
 
 
DDS

Thanks Jacee.

Here is attach.txt:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 8/10/2011 4:32:56 PM
System Uptime: 1/12/2013 7:52:00 PM (22 hours ago)
.
Motherboard: Dell Inc. | | 0NVF5K
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz | CPU 1 | 782/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 454 GiB total, 400.295 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP160: 1/8/2013 12:00:34 AM - StopZILLA! Restore Point.
RP161: 1/8/2013 8:35:55 AM - StopZILLA! Restore Point.
RP164: 1/10/2013 3:01:04 AM - Windows Update
RP166: 1/10/2013 7:29:21 PM - StopZILLA! Restore Point.
RP167: 1/11/2013 5:29:28 PM - Removed STOPzilla. Available with Windows Installer version 1.2 and later.
RP168: 1/12/2013 12:54:50 PM - Removed Java 7 Update 10
RP169: 1/12/2013 12:55:40 PM - Installed Java 7 Update 10
RP170: 1/12/2013 12:58:32 PM - Removed Java(TM) 6 Update 24 (64-bit)
RP171: 1/12/2013 12:59:16 PM - Removed Java(TM) 6 Update 37
RP173: 1/12/2013 2:54:58 PM - Revo Uninstaller Pro's restore point - stopzilla
RP175: 1/12/2013 2:56:08 PM - Revo Uninstaller Pro's restore point - sz
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office Suite Service Pack 3 (SP3)
7-Zip 9.20
ABBYY FineReader 11
ABBYY FineReader 6.0 Sprint
AccelerometerP11
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.5)
Akamai NetSession Interface
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BioAPI Framework
Bonjour
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Coupon Printer for Windows
Custom
CyberLink PowerDVD 9.5
D3DX10
Dell Backup and Recovery Manager
Dell ControlVault Host Components Installer 64 bit
Dell Data Protection | Access
Dell Data Protection | Access | Drivers
Dell Data Protection | Access | Middleware
Dell Edoc Viewer
Dell Printer Software
Dell Support Center
Dell System Detect
Dell System Manager
Dell Touchpad
Dell Webcam Central
DellAccess
Digital Advertising Alliance Protect My Choices (Beta)
DirectX 9 Runtime
DW WLAN Card Utility
EMBASSY Security Center
Epson Copy Utility 3.5
Epson Event Manager
EPSON GT-1500 User's Guide
EPSON Scan
EPSON Scan PDF EXtensions
Family Lawyer 2004
Gemalto
Google Chrome
Google Earth Plug-in
Google Toolbar for Internet Explorer
Google Update Helper
IDT Audio
Intel(R) Control Center
Intel(R) Identity Protection Technology 1.1.2.0
Intel(R) Management Engine Components
Intel(R) Network Connections 15.7.176.1
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
ISIS Driver - EPSON GT-1500 v1.0
iTunes
Java 7 Update 10
Java Auto Updater
Junk Mail filter update
Malwarebytes Anti-Malware version 1.70.0.1100
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Excel MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton 360
Norton Management
Norton PC Checkup
NTRU TCG Software Stack
O2Micro Flash Memory Card Windows Driver
PaperPort Image Printer 64-bit
Paragon Alignment Tool™ 3.0
PC-CCID
PhotoShowExpress
Preboot Manager
Private Information Manager
Quicken 2007
QuickTime
RBVirtualFolder64Inst
Revo Uninstaller Pro 2.5.9
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Creator Starter
Roxio Express Labeler 3
Roxio File Backup
Savings Bond Wizard
ScanSoft PaperPort 11
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Skype Click to Call
Skype™ 6.0
Sonic CinePlayer Decoder Pack
SPBA 5.9
SUPERAntiSpyware
Trusted Drive Manager
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Upek Touchchip Fingerprint Reader
Wave Infrastructure Installer
Wave Support Software Installer
WIDCOMM Bluetooth Software
Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WorkForce GT-1500 Scanner Driver Update
Yahoo! Detect
.
==== Event Viewer Messages From Past Week ========
.
1/8/2013 1:45:20 PM, Error: Service Control Manager [7034] - The STOPzilla Service service terminated unexpectedly. It has done this 1 time(s).
1/6/2013 2:17:16 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service TdmService with arguments "" in order to run the server: {285E95B2-ACD5-4405-8D24-2D73E65DD047}
1/6/2013 2:17:04 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ccSet_N360 CSC DfsC discache eeCtrl IDSVia64 is3srv NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSP SRTSPX SymIRON SymNetS tdx vwififlt Wanarpv6 WfpLwf
1/6/2013 2:17:04 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
1/6/2013 2:17:04 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
1/6/2013 2:17:04 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
1/6/2013 2:17:04 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
1/6/2013 2:17:04 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
1/6/2013 2:17:04 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
1/6/2013 2:17:04 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
1/6/2013 2:17:04 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
1/6/2013 2:17:04 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/6/2013 2:17:04 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
1/13/2013 12:47:24 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer BUCK-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{BA7FB304-0598-44D2-BA04-BB77413308DF}. The master browser is stopping or an election is being forced.
1/13/2013 1:09:30 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user anne-PC\anne SID (S-1-5-21-1585631881-3667024588-2436863049-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
1/11/2013 5:41:00 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.
1/11/2013 5:38:40 PM, Error: Service Control Manager [7001] - The NTRU TSS v1.2.1.34 TCS service depends on the TPM Base Services service which failed to start because of the following error: The operation completed successfully.
1/11/2013 5:38:34 PM, Error: Service Control Manager [7000] - The sbapifs service failed to start due to the following error: The system cannot find the file specified.
1/10/2013 7:59:31 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: is3srv
.
==== End Of File ===========================
My System SpecsSystem Spec
13 Jan 2013   #30

windows 7 Professional 64 bit
 
 
DDS.txt 1/2

and here is DDS.txt

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457
Run by anne at 17:38:36 on 2013-01-13
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3977.1428 [GMT -5:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\SPBA\upeksvr.exe
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmService.exe
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\ABBYY FineReader 11\NetworkLicenseServer.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Windows\system32\IProsetMonitor.exe
C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\ccSvcHst.exe
C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe
C:\Windows\system32\DRIVERS\o2flash.exe
c:\Windows\SysWOW64\srvany.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
c:\Windows\sysWOW64\SDIOAssist.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\Program Files\Dell\Dell System Manager\DCPSysMgrSvc.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\Dwm.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\ccSvcHst.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\dell\DBRM\Reminder\DbrmTrayicon.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\dlpsp.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\anne\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Dell\Dell System Manager\DCPSysMgr.exe
C:\Users\anne\AppData\Local\Akamai\netsession_win.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\igfxext.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\DellTPad\HidFind.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\SysWOW64\RunDll32.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PrivacyIconClient.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
C:\Windows\splwow64.exe
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Norton Management\Engine\3.2.0.19\ccSvcHst.exe
C:\Program Files (x86)\Norton Management\Engine\3.2.0.19\ccSvcHst.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.com/?rlz=1W4CHBB_enUS511
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} -
BHO: Protect My Choices (Beta): {3DFCDCA1-AEAC-4302-A690-BFB683568BAA} - C:\Program Files (x86)\DigitalAdvertisingAlliance\Protect My Choices\pmc.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\ips\ipsbho.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\coieplg.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Google Update] "C:\Users\anne\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Akamai NetSession Interface] "C:\Users\anne\AppData\Local\Akamai\netsession_win.exe"
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [IMSS] "C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PIconStartup.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe
mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLSY~1.LNK - C:\Program Files\Dell\Dell System Manager\DCPSysMgr.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: DisableCAD = dword:1
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
Trusted Zone: dell.com
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_10-windows-i586.cab
DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB
DPF: {CAFEEFAC-0017-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_10-windows-i586.cab
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{BA7FB304-0598-44D2-BA04-BB77413308DF} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{BA7FB304-0598-44D2-BA04-BB77413308DF}\2656C6B696E6E2264616E2537484A7 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{BA7FB304-0598-44D2-BA04-BB77413308DF}\E45554354525F40534F5E4564777F627B6 : DHCPNameServer = 192.168.2.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} -
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
LSA: Authentication Packages = msv1_0 wvauth
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.52\Installer\setup.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} -
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
My System SpecsSystem Spec
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 contant script error messages due to virus




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