Possible virus/malware on a Windows 7 PC - need advice

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  1. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #11

    Hi,

    BitDefender is pretty robust, so I'd say its unlikely you have any malware. I could be wrong, but to me this problem sounds like a corrupt system, especially the hanging during updates and other programs.

    Before you go down the clean install route, I'd suggest a Repair Install:

    Repair Install

    Regards,
    Golden
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #12

    Hiyya Oyvind and welcome sorry to butt in Golden but is that sfc the same as the chkdsk that one runs from setting it in the C: drive properties and then it runs in that old DOS type when the machine reboots as I have had that cure a couple of instances like Oyvind is experiencing?
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #13

    Hi,

    sfc = system file checker. It can be run anytime from a command prompt, not neccesarily at bootup. We tried the sfc and it didn't report any integrity violations.

    Regards,
    Golden
      My Computer


  4. Posts : 6
    Windows 7 Home Premium 64 bit
    Thread Starter
       #14

    Hi again,

    I decided to try the repair option as suggested. However, before i was going to do that, i disconnected all the USB cables from the computer, part from the mouse and keyboard. Voila, the PC runs normally once again. I then reconnected the USB devices, one by one. And, after i hooked up a WD external harddrive, the PC turned sluggish again. Then i remembered, at the old house (I just moved), i had a defective external WD lying in the cablemess at my desk, and in the rush of the move, i moved it with me, forgetting that it was broken.

    I guess Explorer got messed up somehow when that HD was connected to the PC, not sure how that works, but now everything runs fine as it did before the move. I have learnt quite a bit thanks to you guys, for that i am grateful, its nice to have people willing to give out advices and sharing knowledge. Im a sorry that i took you guys on a wild goose chase, but one gets paranoid these days with all the malware and viruses floating around. As you said, Golden, you ddint think it was malware, and you were right. Is it "normal" that a PC can behaves like that, just because one external harddrive is broken?

    Have a nice weekend, and again, thanks for all help here on the 7forums, i will certainly be visiting here frequently to eduacate myself, and help if possible.

    Oyvind
    Norway
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #15

    Golden said:
    Hi,

    sfc = system file checker. It can be run anytime from a command prompt, not neccesarily at bootup. We tried the sfc and it didn't report any integrity violations.

    Regards,
    Golden
    Thanks Golden for the heads up I tried that sfc on my lappy and see it is different and quite a bit quicker than the other method I mentioned:)
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #16

    Ha! Thats great news Oyvind. Defective hardware certainly can play havoc with the system. I'm glad its sorted.

    Come back and visit us again.

    Regards,
    Golden
      My Computer


 
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