|06 Jul 2012||#1|
NOD32 finds threat in file I cannot find - Appdata/Local
The last 4 or 5 days I've been getting the attached message from NOD32. Finally got round to looking at it this morning. When I try to delete the file, NOD32 comes up "Error when deleting".
I did a search for the fie on my hard drive and I found it, but again when trying to delete straight from the source folder it it said "file not found".
I should have thought to have done a screen print of the properties box but I didn't. However, looking at the location - appdata/local/...8EE38d01 it appears this is a Firefox profile file.
Ever since it's shown up I seem to be having problems with the wifi on the laptop, I don't know if this is causing it or whether that's a new problem entirely!
Thought I'd drop a post here in case anyone's come across this before.
|My System Specs|
|06 Jul 2012||#2|
You can get rid of it by using Windows Defender Offline.
Windows Defender Offline runs without Win 7 running.
Follow this procedure:
HOW TO USE WINDOWS DEFENDER OFFLINE ON A USB STICK
Windows Defender Offline
· is a free standalone, bootable malware and virus remover from Microsoft.
· performs an offline scan of an infected PC to remove viruses, rootkits and other advanced malware.
Download Windows Defender Offline (about 764 kB)
You will have the choice of downloading the 32bit version (x86) or the 64 bit version (x64).
The link will help you determine whether you are running a 32 bit version or 64 bit version of Windows
NOTE!! You can download and prepare a 32 bit version using a 64 bit version of Windows
NOTE!! You can download and prepare a 64 bit version using a 32bit version of Windows.
You run the 32 bit version on a 32 bit version of Windows.
You run the 64 bit version on a 64 bit version of Windows.
The 32 bit download file name is: mssstool32.exe
The 64 bit download file name is: mssstool64.exe
For the curious, this program was originally name Microsoft Standalone System Sweeper.
You will need an Internet Connection.
Insert 512 mB (Microsoft’s 256 mB is no longer accurate) or larger USB stick into a usb port.
Run the downloaded program--mssstool64.exe or mssstool32.exe
Choose the option On a USB flash drive that is not password protected
The install program will format the usb stick using the NTFS format.
The install program will download about 210 mB.
The install program will name the USB stick WDO_Media32 or WDO_Media64
The WDO_Media32 usb stick will have used space of 255 mB (268,140,544 bytes)
The WDO_Media64 usb stick will have used space of 282 mB (296,165,376 bytes)
You can expect the number of mB to increase as more malware appears.
UPDATE Windows Defender Offline USB stick:
· reinsert the usb stick
· run the installation program, mssstool64.exe or mssstool32.exe, again.
· the update will download about 66 mB (mssstool32.exe) and 68 mB (mssstool64.exe).
Since the malware database is sometimes updated several times in a day, always update before running.
PERFORM AN OFFLINE SCAN
Bootup your computer from the USB stick
Windows Defender Offline will automatically perform a quick scan.
After the quick scan finishes, Choose Full Scan
Select all of your drives
The initial, full scan can easily take several hours, but
Remember, your computer is being very thoroughly checked for all types of malware.
RESULTS OF THE SCAN
The results will be in 4 log files on your computer's disk in:
After running wdo and booting your computer up normally,
then carry out following which will put a .ZIP file on your desktop. Upload that .ZIP file please.
|My System Specs|
|06 Jul 2012||#4|
I strongly recommend against using Glary. Causes more harm than good.
Glary is NOT an offline malware remover.
Now go get a usb stick, 1 GB is plenty big, although you may find that 4GB is the smallest you can find.
USB sticks are cheap and everyone should have a collection on hand for various tasks. They are reusable and CD/DVDs are not.
I await the wdo.zip file.
|My System Specs|
|06 Jul 2012||#6|
Yes. Click on the WDO link in my signature for further details. You are really simply installing to a different media and to a media which does not permit updating, as a general rule.
I really do recommend using USB but the choice is yours. USB sticks are cheap and very general purpose, useful and are the modern day version of the "floppy".
|My System Specs|
|06 Jul 2012||#9|
wittykitty... I would stay well away from Glary... Just use CCleaner...got everything you need and it's a very good bit of software... I was a BIG fan of software like Glary...Advanced system care...and many others..the guys on this forum are second to none with good advise.. As Karl pointed out Glary causes more problems than its worth...
Stick with MSE and CCleaner you cant go wrong
|My System Specs|
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