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Windows 7: Random Adobe update led to Microsoft SE disabled; infected?!


07 Jul 2012   #11

Windows 7
 
 

its not a laptop, its a hard drive. and i found out that its a 64 bit.

UPDATE: Defender is running as of 1:05pm today. The instructions said full scan, but its running on quick scan. ???

Please check here for any more updates, please.

UPDATE2: Scans finished, and it got that sir--something. But, I want to be sure, and since it said full scan, Im starting the scan again under full as of 1:14pm today.

My System SpecsSystem Spec
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07 Jul 2012   #12

Windows 7
 
 

Hey guys, Defender must have done the trick and with the second scan, being full scan, it found 7 items of malware. One of them being Java. I can't seem to find the info to show you guys what I had that Defender got rid of.

But anyway, I still need help. Regardless of all that, Windows Sercurity Center Service is still off and won't turn back on, stating that it can't be started. That's my firewall, right? I checked around and got Micorsoft Support, and used services in the search, and it's not there. I think it's gone.

Still need help; how can I get that back and back on?

UPDATE: Okay, following instructions, I checked CMD and it didn't find it anywhere. It stated that next I should do a malware scan with Malicious Software Removal Tool, which maybe I don't have to since we just did Defender. But the next one was re dl-ing Security Service into my REG. The dl link and where iot came from are all right here:
http://www.winhelponline.com/temp/w7-wscsvc.zip
http://www.winhelponline.com/blog/mi...ws-7-xp-vista/

Should I do that and will it ultimatly fix the problem?
My System SpecsSystem Spec
07 Jul 2012   #13

Microsoft Windows 8.1 Pro 64-bit
 
 

Quote   Quote: Originally Posted by BinkerNate View Post
Windows Sercurity Center Service is still off and won't turn back on, stating that it can't be started. That's my firewall, right?
No, but it is like the headquarters of your security. Most likely your firewall has been shut off.
Quote   Quote: Originally Posted by BinkerNate View Post
UPDATE: Okay, following instructions, I checked CMD and it didn't find it anywhere. It stated that next I should do a malware scan with Malicious Software Removal Tool, which maybe I don't have to since we just did Defender. But the next one was re dl-ing Security Service into my REG. The dl link and where iot came from are all right here:
http://www.winhelponline.com/temp/w7-wscsvc.zip
Miscellaneous Registry Fixes for Windows 7/XP/Vista - The Winhelponline Blog

Should I do that and will it ultimatly fix the problem?
I don't know what any of this means...

Stop downloading stuff from non-microsoft websites until you get your security back up. You are susceptable to more viruses.

Defender should have gotten everything. If you want to double check, run this tool (it includeds the Malicious software removal tool that you were trying to download): Microsoft Safety Scanner - Antivirus | Remove Spyware, Malware, Viruses Free - But I would think Defender has all of this as they are both by Microsoft. I know for a fact that MSE has all of this, but this tool is just in case you want to scan before installing MSE again. Uninstall MSE, install it again, and then update it. You might even try scanning with it.
Also, if you are still worried, you might install/update/full scan with malwarebytes: Malwarebytes Anti-Malware 1.61 - TechSpot Downloads - a very good program to spot malware with.

After that, run this tool: SFC /SCANNOW Command - System File Checker - created by Brink

If you are still having trouble, I highly recommend a Repair Install which will set everything right while keeping your programs and files intact: Repair Install - also by Brink
My System SpecsSystem Spec
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07 Jul 2012   #14

Windows 7
 
 

ill check if my firewall is off, but if it is, how can i get it back on? also, those links came from a microsoft forum site concerning my issue
My System SpecsSystem Spec
07 Jul 2012   #15

Microsoft Windows 8.1 Pro 64-bit
 
 

Control Panel\System and Security\Windows Firewall > On the far left side you will see an option to turn it on or off. If you can't turn it on, don't worry about that right now, just worry about repairing your computer.

There should be no reason to go to other websites. You will begin to conflict in things people tell you to do, and one site will not know what you are doing on another site.
My System SpecsSystem Spec
07 Jul 2012   #16

Windows 7
 
 

i didnt dl those things; just kept them in mind. anyway, my computer has been running good so far, so i think im okay. it was just my firewall that iam concerned with, since i want to see my banking, and need protection. i'll do the firewall once i get home from work.
My System SpecsSystem Spec
07 Jul 2012   #17

Microsoft Windows 8.1 Pro 64-bit
 
 

Is it? Well, if everything is running smoothly, then that is really good. Don't forget to run the SFC scan I mentioned earlier, that is important. But you don't need to repair install if everything is good. Let us know if you are having any other trouble and we'll try our best to suggest fixes, especially if things are hidden or disabled that should be otherwise. Your restore points might have gotten infected, so consider creating a new one to start from in case you have some non-malware related issues down the road: System Restore Point - Create
My System SpecsSystem Spec
07 Jul 2012   #18

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

From your results, it sounds like Java was the issue? Use this tutorial to check for other vulnerabilities:

http://www.sevenforums.com/tutorials...inspector.html

Regards,
Golden
My System SpecsSystem Spec
07 Jul 2012   #19

Windows 7 Pro. 64/SP-1
 
 

Great job folks. I would also recommend removing all previous restore points. When everything is back to happy computing create a new restore point and do a backup.
My System SpecsSystem Spec
08 Jul 2012   #20

Windows 7
 
 

Okay, guys, I'm back and able to type properly lol

I checked my firewall and I think it's on but I'm not sure. But it
does mention that my firewall's settings are out of date. I tried the button to use recommended settings, and it said it couldn't, error code: 0x80070424.

I did do SFC, and it results were that it didn't find any violations. I do have Malwarebytes and did a scan; it found one thing: Trojan.Dropper.BCMiner, located at C:\Windows\Installer\{c31f40c7-d4f7-642d-6b80-f6f5c39eb9c5}\U\00000008.@ (Trojan.Dropper.BCMiner). I removed it, surprised that there was another inside my computer. Didn't do Secunia yet. Speaking of which...

As for Java; that's what the results said (more than one of them had Java in it). That's why I'am not going to do that Java update. I'm sorry, but I don't trust it. In fact, if memory serves, this happened before with me too.

Restore points: just need to refresh and ask you guys where I can find the old ones, and thus remove them, making way for the new one.

That, the firewall, future malwares, etc. is what I need. Hopefully after that, we can be done, and I will be back to normal.

UPDATE: I did a second Malwarebytes scan and another BCMiner was there. Only this time, Malwarebytes rebooted my computer to do the trick. I don't know if I still have it regardless; I don't know where it came from. But if it's still here, it needs to go and fast.
My System SpecsSystem Spec
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 Random Adobe update led to Microsoft SE disabled; infected?!




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