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Windows 7: Latest Version of Malwarebytes

06 Apr 2014   #281
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Yea they freeze ?
emails with mabm they didn't comment other that use the mabm clean which I already had,
No issues with any reports they requested mabm working properly,
I don't think they noticed the reports were from 1.75 and not 2.0
2.0 never generated a report it froze,
So I'll stick with 1.75
Life is short and I refuse to live through a scan past 2 hours = kill it/ uninstall it and recover 1.75
I would call that a big problem of a basic operation of a scanner,
Not to mention the failed license transfer/ yea use mabm clean what ever mabm,
Cheers.


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06 Apr 2014   #282
ThisIsMadness91

Windows 7 Home Premium 64bit (Service Pack 1)
 
 

I just ran a scan of a few files from the context menu. In v1.75, they would take a few seconds to scan. In v2, they took over a minute, then the program temporarily froze when I tried to exit after the scan had ended. I refrained from instantly going back to v1.75 because I thought I just needed time to settle in with v2, but this has been a very disappointing experience, so I may remove this version soon.
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06 Apr 2014   #283
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
Sorry, my post was not talking about the bsod. I was talking about the multiple other bugs. I understand the testing phase/process quite a bit, and I believe that any decent company should have had this tested better then what was presented here.

I also am seeing bug reports on multiple things on malwarebytes forums that I have been able to reproduce, and have sent in bug reports via email. I get that there are thousands of possible ways for a system to be configured, but some of this stuff was clearly not tested at all. A majority of these bugs is not even caused by third party programs being the reason. Which is another point that eradicates the whole excuse that they didn't have enough users to test.

Scanning is the the whole point of this software, if it cannot even do that well, what is the point?

Also, its pretty bad that in a VM and clean install of windows and just their product, I find TEN bugs in their software by using it for 5 minutes. 10!

I just don't get it. What was malwarebytes thinking here?

Quote   Quote: Originally Posted by UsernameIssues View Post
Quote   Quote: Originally Posted by ThrashZone View Post
I have to agree with Andrew,
This is pretty basic stuff,
Upgrading = failure in allot the licenses being acknowledged protection mode disabled,
Custom scans including rootkit = did no one ever use this

The only solution offered so far as I've seen is use mabm clean ?
I've only been reading this thread - not the threads on the mbam forums - so maybe I missed what you meant by "Custom scans including rootkit = did no one ever use this". Can you please elaborate?

I believe they were referring to the multiple freezing and some files being accidentally skipped when supposedly scanning when this feature is enabled.
I was not aware of your findings. Then yes, they should find any flaw that shows in a clean VM.

Where has it been shown that mbam skipped files that were supposed to be scanned? Hopefully that idea did not come from my posts. I did mention that the GUI skips some files, but the scans seem to have been made per Process Monitor.

Yes, the freezing should have been fixed before releasing v2, but I've yet to see it totally halt. I wonder if they knew about that and opted to release it anyway. Do you know if that issue has been mentioned in their forums?
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06 Apr 2014   #284
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

If it freezes and slows down our PCs, which are generally higher performance, I wonder what the "average" PC is like. I really won't bad mouth MBAM. I have uses it, 1st free, then paid since it 1st appeared. It has been an extraordinary program all that time. If indeed others are experiencing these issues, then I trust they will fix it. My particular BSOD on rootkit scan could be limited to my own machine. I never had any issue with the older version, so that is my expectation for this new one is all. A Guy
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06 Apr 2014   #285
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

I must be a lucky one as I have not experienced a BSOD and not a lick of a problem with the updated version of MBAM.
(Knock on wood!)
I practice SAFE COMPUTING!
thw
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06 Apr 2014   #286
andrew129260

Windows 10 Pro
 
 

I just want to restate that I hope my posts are not coming out as angry or that I am frustrated with anyone here. I am a little frustrated at malwarebytes, but I certainly don't hate them and I think they are a great company. They are listening to users feedback and that is appreciated. I just feel a lot of this could have been avoided if they would have waited to release it.
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06 Apr 2014   #287
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by The Howling Wolves View Post
I must be a lucky one as I have not experienced a BSOD and not a lick of a problem with the updated version of MBAM.
(Knock on wood!)
I practice SAFE COMPUTING!
thw
You must be using a conundrum Dennis.
My System SpecsSystem Spec
07 Apr 2014   #288
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Someone reported on the MBAM forum they found their scan freeze is caused by moving the USER folder.
Read more at MBAM2 freezes when performing a Threat Scan

Quote   Quote: Originally Posted by A Guy View Post
If it freezes and slows down our PCs, which are generally higher performance, I wonder what the "average" PC is like. I really won't bad mouth MBAM. I have uses it, 1st free, then paid since it 1st appeared. It has been an extraordinary program all that time. If indeed others are experiencing these issues, then I trust they will fix it. My particular BSOD on rootkit scan could be limited to my own machine. I never had any issue with the older version, so that is my expectation for this new one is all. A Guy
My test box has an Old AMD dual core 5600+.
V1 Quick scans were about 2 minutes faster than V2 Threat scans (with Rootkit enabled).
PC is still usable during the scan and no freezes.
I've been using MBAM 2 since pre-Beta on a Win 7 x86 OS ...

For me, V2 is better.
For people I support, I suggest they wait before updating to V2 as there are many issues reported ...
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07 Apr 2014   #289
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

I never had a BSOD or moved my user folder,
Threat and hyper scans were fine,
Custom full scan was fine,
Rootkit is the issue,
Possibly it's just slower than anything I've ever seen but I don't have a whole lot of files less than 50gig's on this machine,
When I cancel a scan it should do just that,
Not stay exactly where it was stuck at,
I call that freezing = killed it using Task Manager but reopening it just resulted in the same stuck scanner,
Houston we have a problem and it's not my machine,
Cheers.
My System SpecsSystem Spec
08 Apr 2014   #290
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
MBAM v2.0.1

Quote   Quote: Originally Posted by A Guy View Post
If it freezes and slows down our PCs, which are generally higher performance, I wonder what the "average" PC is like. I really won't bad mouth MBAM. I have uses it, 1st free, then paid since it 1st appeared. It has been an extraordinary program all that time. If indeed others are experiencing these issues, then I trust they will fix it. My particular BSOD on rootkit scan could be limited to my own machine. I never had any issue with the older version, so that is my expectation for this new one is all. A Guy
Just installed the latest version (free). Scan takes a very long time - so long that I aborted the scan and decided to run the scan again overnight. In the morning I awake to find a BSOD caused by MBAM's swissarmy.sys.

Will be removing this latest version until it's confirmed that it's fixed and will work properly. I've only ever used MBAM Anti-Malware as an on demand scanner maybe once per week or so for the last few years just for peace of mind. It's actually never detected any real malware in all that time so i guess my other security measures are working!
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