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Windows 7: Latest Version of Malwarebytes

11 Apr 2014   #291
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Just upgraded from 1.75 to 2.0.1.1104. So far no problems.

However in trying to move the Start menu folder for the product to a "vendor product" folder in the Start menu, I am getting a permissions error preventing that move:



I don't know exactly what I need to do in Properties -> Security for the just-installed MBAM folder in order for me to be able to move it. Whatever I've tried has produced "access denied".

Do I need to "take ownership" of that folder? Of course I'm operating as the one-and-only user on my system, which obviously has Administrator authority.

Never had this problem before with ANY folder created during a product installation, moving it from the general Start menu "root" to one of my sub-folders in the Start menu (to keep things organized).


My System SpecsSystem Spec
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11 Apr 2014   #292
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

In MBAM Settings / General Settings make sure Enable self-protection module is unchecked.

Latest Version of Malwarebytes-mbssp03.png


My System SpecsSystem Spec
11 Apr 2014   #293
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Well, I had zero idea what that item was for. In the absence of HELP in the product I assumed it was to enable Chameleon. So yes, I DID have it checked (along with the related item about "early start", whatever that means!!!).

However I've now unchecked them both, and still cannot move the folder from where it is in the Start menu.

I then logged off, and logged on, and STILL get the same permissions error.

I can't re-boot right now (I'm recording the Masters with WMC, and don't want to interrupt it) but if that is what I need to do I'll simply find time later to re-boot. But I would have thought logging off and on would be sufficient, if that's actually tied to why I still get the permissions error even after unchecking these items.
My System SpecsSystem Spec
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11 Apr 2014   #294
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I suspect the Early Start runs a quick scan during the boot process to detect malware that could otherwise be hidden.

What is the reasoning for moving the Malwarebytes start menu folder?
My System SpecsSystem Spec
11 Apr 2014   #295
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Here is the link for the Help:
Malwarebytes Anti-Malware 2.0 Help Documentation
My System SpecsSystem Spec
11 Apr 2014   #296
Phone Man

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

There is HELP but its on the WEB. In Settings - About there is a Help box at the bottom. When the site opens look on the right for Guides. Then the 1st choice under Guides has a link to the MBAB 2 User Guide in both HTML or PDF. I like the HTML as it has an index on the left side. Here is a shortcut to the Guide.

Malwarebytes Anti-Malware 2.0 Help Documentation

Sorry I can't help with your problem.

Jim
My System SpecsSystem Spec
11 Apr 2014   #297
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Quote   Quote: Originally Posted by Britton30 View Post
I suspect the Early Start runs a quick scan during the boot process to detect malware that could otherwise be hidden.

What is the reasoning for moving the Malwarebytes start menu folder?
I simply have structured my Start menu to have about a dozen high-order "categories" folders, into which I move all of the hundreds of individual Windows and vendor product folders and individual shortcuts, in order to minimize the "spread" which occurs when I push the Start button.

I can't stand it when you push Start -> All programs, and 300 items cover your whole desktop and I have to visually locate what I'm looking for. It's much cleaner, simpler, easier to read, and more to my liking, to have this additional high-level "category" of a dozen major Start menu folders, into which everything else has been organized. This way the spread is very small, and always to the point, starting from the appropriate "category" folder.


Anyway, I did not have this problem on my laptop. No problem moving the MBAM folder into my "category" folder. But it was right after a re-boot, and then before attempting the movie I did un-check the two items (same as I did on my desktop machine where this permissions error is occurring). And then the move worked without a peep.

Looking on the Interweb, it does appear that this "self-protection" is indeed meant to prevent components of the products (including desktop shortcuts and Start menu folder) from being deleted/altered (presumably by malware). So it does indeed seem it shouldn't be checked if I want to move the folder.

I tried re-installing (with the current settings having the items unchecked) and still can't move the folder. But then I didn't re-boot in between, which may be necessary.

I don't want to uninstall/reinstall, because I have an existing Pro->Premium lifetime license that I don't want to lose. I simply upgraded-in-place to 2.0.1, and I fear that if I uninstall and reinstall it won't let me activate unless I establish a new payment scheme (rather than grandfathering me in for free).

Anyway, I'll just have to try re-booting later in the afternoon and see if that solves it. It does seem this is the "fix", but it's not working because I haven't yet re-booted.
My System SpecsSystem Spec
11 Apr 2014   #298
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Quote:
Enable self-protection module: This setting controls whether Malwarebytes Anti-Malware creates a safe zone to prevent malicious manipulation of the program and its components. Checking this box introduces a delay as the self-protection module is enabled. While not a negative, the delay may be considered undesirable by some users. When unchecked, the "early start" option which follows is disabled.
Enable self-protection early start: When the self-protection module is enabled, you may choose to enable or disable this option. When enabled, the self-protection module will become enabled earlier in the computer's boot process essentially changing the order of services and drivers associated with your computer's startup.
This is from the MBAM Help Doc: Malwarebytes Anti-Malware 2.0 Help Documentation
My System SpecsSystem Spec
11 Apr 2014   #299
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Quote   Quote: Originally Posted by Phone Man View Post
There is HELP but its on the WEB. In Settings - About there is a Help box at the bottom.
Aha! Didn't notice that.

thank you.
My System SpecsSystem Spec
11 Apr 2014   #300
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You can use this https://helpdesk.malwarebytes.org/en...s-Anti-Malware- to remove MBAM to re-use the lifetime license for the Pro version.

When I click my start menu, I have nothing filling the desktop, maybe I'm not understanding you?
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