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  1. Posts : 2,752
    Windows 7 Pro x64 (1), Win7 Pro X64 (2)
       #291

    Just upgraded from 1.75 to 2.0.1.1104. So far no problems.

    However in trying to move the Start menu folder for the product to a "vendor product" folder in the Start menu, I am getting a permissions error preventing that move:



    I don't know exactly what I need to do in Properties -> Security for the just-installed MBAM folder in order for me to be able to move it. Whatever I've tried has produced "access denied".

    Do I need to "take ownership" of that folder? Of course I'm operating as the one-and-only user on my system, which obviously has Administrator authority.

    Never had this problem before with ANY folder created during a product installation, moving it from the general Start menu "root" to one of my sub-folders in the Start menu (to keep things organized).
      My Computer


  2. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #292

    In MBAM Settings / General Settings make sure Enable self-protection module is unchecked.

    Latest Version of Malwarebytes-mbssp03.png
      My Computer


  3. Posts : 2,752
    Windows 7 Pro x64 (1), Win7 Pro X64 (2)
       #293

    Well, I had zero idea what that item was for. In the absence of HELP in the product I assumed it was to enable Chameleon. So yes, I DID have it checked (along with the related item about "early start", whatever that means!!!).

    However I've now unchecked them both, and still cannot move the folder from where it is in the Start menu.

    I then logged off, and logged on, and STILL get the same permissions error.

    I can't re-boot right now (I'm recording the Masters with WMC, and don't want to interrupt it) but if that is what I need to do I'll simply find time later to re-boot. But I would have thought logging off and on would be sufficient, if that's actually tied to why I still get the permissions error even after unchecking these items.
      My Computer


  4. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #294

    I suspect the Early Start runs a quick scan during the boot process to detect malware that could otherwise be hidden.

    What is the reasoning for moving the Malwarebytes start menu folder?
      My Computer


  5. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #295

    Here is the link for the Help:
    Malwarebytes Anti-Malware 2.0 Help Documentation
      My Computer


  6. Posts : 2,686
    Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
       #296

    There is HELP but its on the WEB. In Settings - About there is a Help box at the bottom. When the site opens look on the right for Guides. Then the 1st choice under Guides has a link to the MBAB 2 User Guide in both HTML or PDF. I like the HTML as it has an index on the left side. Here is a shortcut to the Guide.

    Malwarebytes Anti-Malware 2.0 Help Documentation

    Sorry I can't help with your problem.

    Jim
      My Computer


  7. Posts : 2,752
    Windows 7 Pro x64 (1), Win7 Pro X64 (2)
       #297

    Britton30 said:
    I suspect the Early Start runs a quick scan during the boot process to detect malware that could otherwise be hidden.

    What is the reasoning for moving the Malwarebytes start menu folder?
    I simply have structured my Start menu to have about a dozen high-order "categories" folders, into which I move all of the hundreds of individual Windows and vendor product folders and individual shortcuts, in order to minimize the "spread" which occurs when I push the Start button.

    I can't stand it when you push Start -> All programs, and 300 items cover your whole desktop and I have to visually locate what I'm looking for. It's much cleaner, simpler, easier to read, and more to my liking, to have this additional high-level "category" of a dozen major Start menu folders, into which everything else has been organized. This way the spread is very small, and always to the point, starting from the appropriate "category" folder.


    Anyway, I did not have this problem on my laptop. No problem moving the MBAM folder into my "category" folder. But it was right after a re-boot, and then before attempting the movie I did un-check the two items (same as I did on my desktop machine where this permissions error is occurring). And then the move worked without a peep.

    Looking on the Interweb, it does appear that this "self-protection" is indeed meant to prevent components of the products (including desktop shortcuts and Start menu folder) from being deleted/altered (presumably by malware). So it does indeed seem it shouldn't be checked if I want to move the folder.

    I tried re-installing (with the current settings having the items unchecked) and still can't move the folder. But then I didn't re-boot in between, which may be necessary.

    I don't want to uninstall/reinstall, because I have an existing Pro->Premium lifetime license that I don't want to lose. I simply upgraded-in-place to 2.0.1, and I fear that if I uninstall and reinstall it won't let me activate unless I establish a new payment scheme (rather than grandfathering me in for free).

    Anyway, I'll just have to try re-booting later in the afternoon and see if that solves it. It does seem this is the "fix", but it's not working because I haven't yet re-booted.
      My Computer


  8. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #298

    Enable self-protection module: This setting controls whether Malwarebytes Anti-Malware creates a safe zone to prevent malicious manipulation of the program and its components. Checking this box introduces a delay as the self-protection module is enabled. While not a negative, the delay may be considered undesirable by some users. When unchecked, the "early start" option which follows is disabled.
    Enable self-protection early start: When the self-protection module is enabled, you may choose to enable or disable this option. When enabled, the self-protection module will become enabled earlier in the computer's boot process — essentially changing the order of services and drivers associated with your computer's startup.
    This is from the MBAM Help Doc: Malwarebytes Anti-Malware 2.0 Help Documentation
      My Computer


  9. Posts : 2,752
    Windows 7 Pro x64 (1), Win7 Pro X64 (2)
       #299

    Phone Man said:
    There is HELP but its on the WEB. In Settings - About there is a Help box at the bottom.
    Aha! Didn't notice that.

    thank you.
      My Computer


  10. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #300

    You can use this https://helpdesk.malwarebytes.org/en...s-Anti-Malware- to remove MBAM to re-use the lifetime license for the Pro version.

    When I click my start menu, I have nothing filling the desktop, maybe I'm not understanding you?
      My Computer


 
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