Windows 7: MSE not performing as expected

DavidW7ncus · 16 Jul 2012

OK !

So the virus update definition update worked from Windows Update today.
At least that tells us WU is working OK.
I wondered if something with WU broke with the last patch Tuesday updates for you.

I can't explain and have no idea why the scan starting work again after using WU today.

You should NOT have to use WU to update the Virus definitions to get the scan to work as scheduled.

I don't use WU for definition updates, i set up a scheduled task to run every 4 hours to check for and install new definitions.
I can help you set that up if you're interested.

But, it doesn't explain the Scan "issue", and i've never seen a problem using the built in MSE Scan scheduler.

DavidW7ncus · 16 Jul 2012

Maybe someone else can jump in and help!

Re-reading what i just said, maybe it would be easier to un-install/re-install MSE to try and resolve this ???

Thanks,
David

karlsnooks · 16 Jul 2012

should not be needed.
Show him how to use task scheduler. A snip of the present settings shown by task scheduler might be informative.

karl

patriceltic · 16 Jul 2012

Hmmm - ' tis a conundrum - I kind of thought of re-installing as well but I see a dissenting opinion re this from Karl. I also thought perhaps the security updates from last week might be playing a part in all of this - does anyone else have these mse update probs since the security updates?? I think I will go ahead and re-install and see if that doesn't cure it. If that fails, I will go to plan B whatever that is. I will do reinstall tomorrow -if everything is not working fine by then. Thanks again for all help and comments. Patricia

karlsnooks · 16 Jul 2012

patricia,

I expect no success with Plan A but perhaps I'll be pleasantly surprised.

Win 7 is not eXPired. The updates do not cause problems. Forget that line of thought.

karl

karlsnooks · 16 Jul 2012

David and Patricia,
There is a marvelous article on this topic:
How To Fix Microsoft Security Essentials Virus Definitions Updates

The only shortcoming is that the article references the wrong directory when you browse for the correct directory. I've written to the author, but have not heard back yet. At least one other person also made this point.

correct folder\file is:
"C:\Program Files\Microsoft Security Client\MpCmdRun.exe"

DavidW7ncus · 16 Jul 2012

Thanks Karl,
That looks nice - i deleted my post as that looks much better !

karlsnooks · 16 Jul 2012

David,
that chap really did nice work. I was going to try and crank something out before I ran across that. I would need to spend hours to get something of that quality.

karl

patriceltic · 17 Jul 2012

Well today the update downloaded automatically but the automatic scan did not run. I will just do a manual scan and keep my eye on the update dates to make sure that is happening. When I have some time, I may try the techie solution as mentioned in Karl's post. Thanks again.

karlsnooks · 17 Jul 2012

Patricia,
See post #16.

Excellent tutorial on scheduling MSE.

The author also responded quickly to the suggestion of a change and that is now in there.

I've scheduled MSE update for every 4 hours since Microsoft will sometimes update 3 times a day.

Glad that we could be of assistance,
karl

Windows 7: MSE not performing as expected

MSE not performing as expected problems?