| Windows 7: repeated start up prbs after Exploit and Java Trojan's 'removed' |
29 Jul 2012
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#1 | | |
repeated start up prbs after Exploit and Java Trojan's 'removed' hi there
I'm not sure if this is the right place to post this plea...
About a week ago i removed Explot:Java/CVE-20100840.JA and TrojanDownloader@Java/Openconnection using MSE. 3 days ago I was attaching a word document to a hotmail email and the system froze and never woke up. I used the power button to close the machine down. Since then I have attempted the startup repair tool on multiple times. On 3 occassions this was successful - at these times I have repeated the virus check and been able to backup my files on an external drive. However, after installing various microsoft security updates I can't get the system up and running again. Any ideas about how I can get the system booted up again so I can more the malware programme which a lot of postings are recommending?
any advice greatfully reaceived!! Starting to get a little frantic
jewels | My System Specs |
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30 Jul 2012
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#2 | | Windows 7 Ultimate 64 bit NC |
Try tapping the F8 key immeadiately after a restart and keep tapping it until you get to the advance boot menu. Once in there try last know good configuration. http://windows.microsoft.com/en-us/w...ding-safe-mode | My System Specs | | System Manufacturer/Model Number Custom built OS Windows 7 Ultimate 64 bit CPU AMD Phenom II X4 965 Black Edition Motherboard Gigabyte GA-MA790X-DS4 Memory GSkill 4 X 2 GB PC 8500 Graphics Card XFX Radeon HD 6790 D Sound Card On board RealTek HD Monitor(s) Displays Dual monitors:Samsung SyncMaster S20B300 Screen Resolution 1600 X 900 Keyboard Logitech G510 Mouse Razor DeathAdder PSU Ultra X4 750 watt fully modular Case Thermaltake Overseer RX 1 full tower Cooling Core-Contact 92 mm CPU Cooler Hard Drives Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB Internet Speed 50/5 Mbps UL/DL Other Info Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800 |
30 Jul 2012
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#3 | | Windows 7 Ultimate x64 The Cyberverse |
Do you receive any error messages when you try and boot the system? | My System Specs | | System Manufacturer/Model Number HP Compaq 6715B OS Windows 7 Ultimate x64 CPU AMD turion 64x2 TL-64 2.2Ghz Motherboard HC030 Memory Sodimm DDR2 4GB Graphics Card ATI Radeon 1250 128MB IGP Hard Drives Fujitsu Siemens 500GB sata 3.0 Gb/s |
30 Jul 2012
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#4 | | Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3 Tejas, northern Mexico |
Have you tried several tools to make sure you're clean?
I just dealt with something like this over the weekend on a client system and found the MSE was interfering with the process.
1st: as many many of us say, the best bet is to save your valuables, zero-nuke the hard drive, and reinstall.
That said, I would update malwarebytes definitions IF you can do so safely, and also download & install 'superantispyware' or spybot S&D if you have some expertise... the latter is complicated.
then I would reboot, F8, Safe Mode no networking, and make darn sure when the system comes up that MSMPeng.exe is NOT RUNNING. stop it, disable it... whatever.
then run malwarebytes full scan and see what it finds. take the remediation steps. then run one of the others.
Rootkits can/will damage OS files.
Curing rootkits, droppers, etc can & will damage OS files sometimes.
My experience over many, many infections/cleanups is that one ends up spending less time, and getting far better results, but wiping/reloading but make sure the wipe is a Secure Wipe, not a delete/reformat.
YMMV | My System Specs | | System Manufacturer/Model Number HP DC7600, HP DC7600[2], HP DC7100, Samsung NC10 OS Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3 CPU Pentium 4 3.2GHz, Pentium 4 3.4GHz 64bit, Atom, Motherboard Dunno Memory 4GB matched, 1GB, 2.5GB, 4.0 GB Graphics Card Geforce 8400 GS and others Sound Card RealteK ALC260 and others Monitor(s) Displays Asus HD Screen Resolution 1920x1080 Cooling We Be Cool Hard Drives WD Caviar 640gb SATA |
30 Jul 2012
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#5 | | Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3 Tejas, northern Mexico |
p.s. keep malwarebytes after all is said & done, uninstall the others, use AVAST instead of MSE. turn off malwarebytes realtime features. not needed and not helpful if avast is installed and you use a good modern browser | My System Specs | | System Manufacturer/Model Number HP DC7600, HP DC7600[2], HP DC7100, Samsung NC10 OS Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3 CPU Pentium 4 3.2GHz, Pentium 4 3.4GHz 64bit, Atom, Motherboard Dunno Memory 4GB matched, 1GB, 2.5GB, 4.0 GB Graphics Card Geforce 8400 GS and others Sound Card RealteK ALC260 and others Monitor(s) Displays Asus HD Screen Resolution 1920x1080 Cooling We Be Cool Hard Drives WD Caviar 640gb SATA repeated start up prbs after Exploit and Java Trojan's 'removed' problems? All times are GMT -5. The time now is 01:50 AM. | |