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Windows 7: Desktop icons won't stay where I put them.

07 Aug 2012   #1

Windows 7 Professional x64
Desktop icons won't stay where I put them.

I'm posting this here in Security because of the issues I've had over the past few days. I thought I had taken care of everything using MBAM, Spybot S&D, TDSSKiller, and SFC, but something is still amiss: my desktop icons won't "stick" where I put them, and it's never done this before in the ~20+ months I've had this machine.

I run dual widescreen monitors, one 24" 1920x1200 and one 21" 1920x1080. I keep my task bar and icons all on my right 21" display, so that my main work application gets as much screen real estate as possible on the left 24" display as possible, and I don't have to keep minimizing it to access the icon shortcuts, etc.

Now suddenly every time I log off and then log back on, all icons are lined up in a single column on the left side of my left 24" display. If I arrange them all again and then right-click Refresh, they all pop back over there again!

This has to be something related to the security issues I was having last week. It's never done this before except for when I RDP in from home, and even then the only thing that happens when I get back in the office is the task bar is on my left screen. The icons typically stay on the right where I leave them. But not anymore.

What could be going on here?

My System SpecsSystem Spec

15 Aug 2012   #2

Windows 7 Professional x64

Is there a file that could be missing or corrupted that stores information about desktop icon location?

Also Auto Arrange is NOT checked. That doesn't even let you move the icons around. I can move them around and put them where ever, but as soon as I click Refresh, or log out and log back in, all icons are over on the left side of the left screen again.
My System SpecsSystem Spec
15 Aug 2012   #3

Windows 7 Pro. 64/SP-1

I don't know if this will work because I use one monitor but it can't hurt.
Right click on desktop of computer you don't want to see the icons and go to view and un-check Show Desktop Icons. On the Desktop you want the Icons on select the size of the icon and Show Desktop Icons.
My System SpecsSystem Spec

15 Aug 2012   #4

Windows 7 Professional x64

No, doing that removes them across both displays.

This was never a problem until 2 weeks ago when I visited a seemingly infected website, and suddenly had several things pop up that were caught by Trend Micro. Something is fudged up here and I can't seem to figure it out.

Desktop icons do not warrant a reformat I don't think, considering the amount of time it will take me and the lost productivity (office machine), but it's still annoying as hell.
My System SpecsSystem Spec
15 Aug 2012   #5

Windows 7 Ultimate

I used this (or something similar - it's been a while) work-around to good effect:

"Save And Restore Desktop Icon Positions & Layout From Context Menu

Save Desktop Icon Layout In Windows 7
My System SpecsSystem Spec
23 Aug 2012   #6

Windows 7 Professional x64

Yeah, I'm sure that will work, but it's really just a band-aid solution. I would like to figure out what file is gone or possibly corrupted such that it's not remembering my icon positions, and possibly a way to fix it.
My System SpecsSystem Spec
23 Aug 2012   #7

Windows 7 Professional x64


Doing some more Google searching, I came across this page: Everytime I refresh my Desktop the icons Auto Arrange - Microsoft Answers

Last post includes a link to (I think) a French page with a program called Rogue Killer: RogueKiller You can translate the page with Google or Bing, but it's pretty self explanatory where the download link is.

So I downloaded and ran that program, and it found something called ZeroAccess on my machine, which was mentioned in that Microsoft Answers thread. I had it remove everything related to that, and VOILA!!! Problem solved, icons now stay put when logging off or restarting, or when doing a right-click Refresh operation.
My System SpecsSystem Spec
23 Aug 2012   #8

32 bit

Zero access is responsible for desktop icons rearrangement.Most of users remove zero access by using tools.They dont know that they are still infected .Only an expert and check if they are still infections left.

Rogue killer can remove the infected folders but what about services.exe which has been patched.What about the TDL4 rootkit that is detected on every zero access machine .
My System SpecsSystem Spec
24 Aug 2012   #9

Windows 7 Professional x64

What about it? Are you saying I need to do something else?
My System SpecsSystem Spec
24 Aug 2012   #10

32 bit

Please download aswMBR ( 511KB ) to your desktop.
Double click the aswMBR.exe icon to run it[*]Click the Scan button to start the scan On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

Please download and and extract it.
  • Run TDSSKiller.exe.
  • Click on Change Parameters
  • Put a check in the box of Detect TDLFS file system
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log has a name like: TDSSKiller.Version_Date_Time_log.txt.
My System SpecsSystem Spec

 Desktop icons won't stay where I put them.

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