Please download aswMBR
( 511KB ) to your desktop.
Double click the aswMBR.exe
icon to run it[*]Click the Scan
button to start the scan On completion of the scan, click the save log
button, save it to your desktop
and post it in your next reply.
Please download TDSSKiller.zip
and and extract it.
- Run TDSSKiller.exe.
- Click on Change Parameters
- Put a check in the box of Detect TDLFS file system
- Click Start scan.
- When it is finished the utility outputs a list of detected objects with description.
The utility automatically selects an action (Cure or Delete) for malicious objects.
The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
- Let reboot if needed and tell me if the tool needed a reboot.
- Click on Report and post the contents of the text file that will open.
Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log has a name like: TDSSKiller.Version_Date_Time_log.txt.
Please go here
to run the scan. Note:
If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe
when prompted then double click on it to install. All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
then click on:
When prompted allow the Add-On/Active X
to install. Make sure that the option Remove found threats
checked, and the option Scan archives
is checked. Now click on Advanced Settings
and select the following:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
Now click on:
The virus signature database...
will begin to download. Be patient this make take some time depending on the speed of your Internet Connection. When completed the Online Scan
will begin automatically. [*]Do no
t touch either the Mouse or keyboard during the scan otherwise it may stall. [*]When completed select Uninstall application on close
if you so wish, make sure you copy the logfile first!
[*]Now click on:
Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt
. Copy and paste that log as a reply to this topic.