|02 Sep 2012||#1|
Trojan Fake..with Rootkit..HELP
I have been trying for days to get rid of this trojan but I'm getting no where. It is so deep rooted that I can't even get windows to boot up. I have a Dell Inspirion 560 32 bit windows 7. I have tried every thing and can't get windows to load. I can't get the dvd/cd drive to work so that I can run Microsoft Security Essentials or Norton Internet Security 2012 or Norton bootable recovery tool or norton power erase or My Dell CD with all of the Drivers. The dell cd will preform all of the diagnostics but won't let me into the drivers. Everything is on that pc. Any one have a suggestion or should I take it to a repair person?
|My System Specs|
|03 Sep 2012||#3|
If windows defender doesnt work
Download Farbar Recovery Scan Tool
Farbar Recovery Scan Tool Download
and save it to a flash drive.
Plug the flashdrive into the infected PC.
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
To enter System Recovery Options by using Windows installation disc:
On the System Recovery Options menu you will get the following options:[list]
In the command window type in notepad and press Enter
The notepad opens. Under File menu select Open
Select "Computer" and find your flash drive letter and close the notepad
In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive
The tool will start to run
When the tool opens click Yes to disclaimer
Press Scan button
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
|My System Specs|
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