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Windows 7: Windows defender error 0x80070424

08 Sep 2012   #21
ajadepoju

windows 7 home premuim
 
 

Can anyone please help? I really need to update my laptop.


My System SpecsSystem Spec
.

08 Sep 2012   #22
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64
 
 

Hi,

From the log file, it appears that several files were removed/replaced. What happens if you try to update now?

Regards,
Golden
My System SpecsSystem Spec
08 Sep 2012   #23
ajadepoju

windows 7 home premuim
 
 

it says the same error
My System SpecsSystem Spec
.


08 Sep 2012   #24
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64
 
 

You'll have to wait for shawn77 to respond, I'm not sure if he wanted you to run something else.
My System SpecsSystem Spec
08 Sep 2012   #25
ajadepoju

windows 7 home premuim
 
 

okay thanks golden
My System SpecsSystem Spec
08 Sep 2012   #26
shawn77

32 bit
 
 

please download Downloading Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
My System SpecsSystem Spec
09 Sep 2012   #27
ajadepoju

windows 7 home premuim
 
 

Farbar Service Scanner Version: 06-08-2012
Ran by Aarron (administrator) on 09-09-2012 at 12:07:05
Running from "C:\Users\Aarron\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============
BITS Service is not running. Checking service configuration:
The start type of BITS service is OK.
The ImagePath of BITS: "c:\windows\system32\svhost.exe -k netsvcs".
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Other Services:
==============
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to open SharedAccess registry key. The service key does not exist.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
My System SpecsSystem Spec
09 Sep 2012   #28
shawn77

32 bit
 
 

Try the fix given here

Windows Firewall damaged by 'Windows 7 antivirus 2012'

I would like to see a new farbar log after finishing it
My System SpecsSystem Spec
09 Sep 2012   #29
ajadepoju

windows 7 home premuim
 
 

Farbar Service Scanner Version: 06-08-2012
Ran by Aarron (administrator) on 09-09-2012 at 16:23:37
Running from "C:\Users\Aarron\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend: "%ProgramFiles(x86)%\Windows Defender\mpsvc.dll".


Other Services:
==============
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to open SharedAccess registry key. The service key does not exist.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
My System SpecsSystem Spec
09 Sep 2012   #30
shawn77

32 bit
 
 

You didnot follow the instructions given in the link

Do it again.You are still missing keys
My System SpecsSystem Spec
Reply

 Windows defender error 0x80070424




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