Windows defender error 0x80070424

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  1. shawn77
    Posts : 143
    32 bit
       New #11

    please download Downloading Farbar Service Scanner and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.
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  3. ajadepoju
    Posts : 17
    windows 7 home premuim
    Thread Starter
       New #12

    malwarebytes is still scanning dunno if that affects it but. this came up when i clicked scan. http://puu.sh/12xJe
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  4. ajadepoju
    Posts : 17
    windows 7 home premuim
    Thread Starter
       New #13

    Golden said:
    Mmmm. Lets try something:

    1. Download and try to install the FREE version of Malwarebytes
    2. Run a FULL scan if possible
    3. If it finds threats, make a note of them for posting back here, and delete them if you get the option.
    4. After scanning and removal is complete, reboot your system and log in as normal
    5. Scan with Malwarebytes again.
    6. If nothing is found, try and update Windows - if it can't update, post the error code here.
    Ive done the scan. Now funnily enough this one seems to come up every scan. I dont know if im getting the same bug or if its just not removing it. http://puu.sh/12xLk
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  6. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #14

    Yep - thats the problem. Follow shawn77's suggestions.
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  7. ajadepoju
    Posts : 17
    windows 7 home premuim
    Thread Starter
       New #15

    shawn77 said:
    please download Downloading Farbar Service Scanner and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender

    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    But when i do this and click "scan" http://puu.sh/12xLk that happens
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  8. shawn77
    Posts : 143
    32 bit
       New #16

    • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller
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  10. ajadepoju
    Posts : 17
    windows 7 home premuim
    Thread Starter
       New #17

    shawn77 said:
    • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller
    RogueKiller V8.0.2 [08/31/2012] by Tigzy
    mail: tigzyRK<at>gmail<dot>com
    Feedback: RogueKiller - Geeks to Go Forums
    Blog: tigzy-RK

    Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : Aarron [Admin rights]
    Mode : Scan -- Date : 09/07/2012 09:31:49

    ¤¤¤ Bad processes : 0 ¤¤¤

    ¤¤¤ Registry Entries : 7 ¤¤¤
    [HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND
    [HJ] HKLM\[...]\Wow6432Node\System : EnableLUA (0) -> FOUND
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
    [HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\n.) -> FOUND
    [HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\n.) -> FOUND
    [HJ INPROC][ZeroAccess] HKLM\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\n.) -> FOUND

    ¤¤¤ Particular Files / Folders: ¤¤¤
    [ZeroAccess][FILE] @ : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\@ --> FOUND
    [ZeroAccess][FOLDER] U : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\U --> FOUND
    [ZeroAccess][FOLDER] L : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\L --> FOUND
    [ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_32\Desktop.ini --> FOUND
    [ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini --> FOUND
    [ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\@ --> FOUND
    [ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\@ --> FOUND
    [ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\U --> FOUND
    [ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\U --> FOUND
    [ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\L --> FOUND
    [ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\L --> FOUND

    ¤¤¤ Driver : [NOT LOADED] ¤¤¤

    ¤¤¤ Infection : ZeroAccess ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts

    127.0.0.1 activate.adobe.com
    127.0.0.1 practivate.adobe.com
    127.0.0.1 ereg.adobe.com
    127.0.0.1 activate.wip3.adobe.com
    127.0.0.1 wip3.adobe.com
    127.0.0.1 3dns-3.adobe.com
    127.0.0.1 3dns-2.adobe.com
    127.0.0.1 adobe-dns.adobe.com
    127.0.0.1 adobe-dns-2.adobe.com
    127.0.0.1 adobe-dns-3.adobe.com
    127.0.0.1 ereg.wip3.adobe.com
    127.0.0.1 activate-sea.adobe.com
    127.0.0.1 wwis-dubc1-vip60.adobe.com
    127.0.0.1 activate-sjc0.adobe.com
    127.0.0.1 adobe.activate.com
    127.0.0.1 adobeereg.com
    127.0.0.1 Registration
    127.0.0.1 wwis-dubc1-vip60.adobe.com
    127.0.0.1 125.252.224.90
    127.0.0.1 125.252.224.91
    [...]


    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: ST9750420AS ATA Device +++++
    --- User ---
    [MBR] 9a981f34d080484c3cd7bc255c8f7455
    [BSP] 64a9930d5d65a8994b3e7890bf33f9f9 : Windows 7 MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 715302 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[1].txt >>
    RKreport[1].txt
      My Computer
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  11. shawn77
    Posts : 143
    32 bit
       New #18

    Press the DELETE option

    Copy the log and paste it here
      My Computer
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  12. ajadepoju
    Posts : 17
    windows 7 home premuim
    Thread Starter
       New #19

    shawn77 said:
    Press the DELETE option

    Copy the log and paste it here
    RogueKiller V8.0.2 [08/31/2012] by Tigzy
    mail: tigzyRK<at>gmail<dot>com
    Feedback: RogueKiller - Geeks to Go Forums
    Blog: tigzy-RK

    Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : Aarron [Admin rights]
    Mode : Remove -- Date : 09/07/2012 16:43:04

    ¤¤¤ Bad processes : 0 ¤¤¤

    ¤¤¤ Registry Entries : 5 ¤¤¤
    [HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
    [HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\n.) -> REPLACED (C:\Windows\system32\shell32.dll)
    [HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\n.) -> REPLACED (C:\Windows\system32\wbem\fastprox.dll)

    ¤¤¤ Particular Files / Folders: ¤¤¤
    [ZeroAccess][FILE] @ : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\@ --> REMOVED
    [Del.Parent][FILE] 00000004.@ : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\U\00000004.@ --> REMOVED
    [ZeroAccess][FOLDER] ROOT : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\U --> REMOVED
    [Del.Parent][FILE] 00000004.@ : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\L\00000004.@ --> REMOVED
    [Del.Parent][FILE] 201d3dde : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\L\201d3dde --> REMOVED
    [ZeroAccess][FOLDER] ROOT : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\L --> REMOVED
    [ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_32\Desktop.ini --> REMOVED
    [ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini --> REMOVED
    [ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\@ --> REMOVED
    [ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\@ --> REMOVED
    [ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\U --> REMOVED
    [ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\U --> REMOVED
    [Del.Parent][FILE] 00000004.@ : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\L\00000004.@ --> REMOVED
    [ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\L --> REMOVED
    [ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\L --> REMOVED

    ¤¤¤ Driver : [NOT LOADED] ¤¤¤

    ¤¤¤ Infection : ZeroAccess ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts

    127.0.0.1 activate.adobe.com
    127.0.0.1 practivate.adobe.com
    127.0.0.1 ereg.adobe.com
    127.0.0.1 activate.wip3.adobe.com
    127.0.0.1 wip3.adobe.com
    127.0.0.1 3dns-3.adobe.com
    127.0.0.1 3dns-2.adobe.com
    127.0.0.1 adobe-dns.adobe.com
    127.0.0.1 adobe-dns-2.adobe.com
    127.0.0.1 adobe-dns-3.adobe.com
    127.0.0.1 ereg.wip3.adobe.com
    127.0.0.1 activate-sea.adobe.com
    127.0.0.1 wwis-dubc1-vip60.adobe.com
    127.0.0.1 activate-sjc0.adobe.com
    127.0.0.1 adobe.activate.com
    127.0.0.1 adobeereg.com
    127.0.0.1 Registration
    127.0.0.1 wwis-dubc1-vip60.adobe.com
    127.0.0.1 125.252.224.90
    127.0.0.1 125.252.224.91
    [...]


    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: ST9750420AS ATA Device +++++
    --- User ---
    [MBR] 9a981f34d080484c3cd7bc255c8f7455
    [BSP] 64a9930d5d65a8994b3e7890bf33f9f9 : Windows 7 MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 715302 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[2].txt >>
    RKreport[1].txt ; RKreport[2].txt
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  13. ajadepoju
    Posts : 17
    windows 7 home premuim
    Thread Starter
       New #20

    is there a next step?
      My Computer
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