how to remove the .exe Trojan horse SHeur4.zp virus?


  1. Posts : 13
    Windows 7 Ultimate 32bit
       #1

    how to remove the .exe Trojan horse SHeur4.zp virus?


    I got infected with the trojan horse sheur4.zp and it infected most of my computer files, music and picture and some registry files. How do I get rid of this infection.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    Try this:

    Windows Defender Offline

    Regards,
    Golden
      My Computer


  3. Posts : 13
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    I downloaded a defender file and installed it but it requires to connect to the internet which I don't have on that pc. I only use BIS internet. Do you have any other plan?
      My Computer


  4. Posts : 143
    Windows 7 Home Premium 64 bit
       #4

    Depending on the sophistication of the malware in question, there is no certainty your 'corrupted' files can be cured/cleaned, but, after clearing your temp files, perhaps you can restore the files from an earlier version?

    Try in order:

    TFC (TempFileCleaner from bleepingcomputer)
    RogueKiller (bleepingcomputer)
    MalwareBytes AntiRootkit
    MalwareBytes AM
    AdwCleaner (Bleepingcomputer)

    Then left click on a file you'd like to recover, select properties, see if any previous versions exist from restore points....

    Sometimes files can be encrypted /destroyed thoroughly, other times they are simply hidden, and can be recovered; however, sometimes, there might be no escaping a loss of data, deleting partitions, and reformatting/reinstalling OS...
      My Computer


 

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