| Windows 7: Log on frozen, Does not allow keyboard input. |
26 Sep 2012
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| | Windows 7 64-bit Home Premium 3 posts |
Log on frozen, Does not allow keyboard input. I have a problem that cropped up after the last Microsoft update. I cannot log on. The cursor is frozen and the keyboard's password input is not recognized by the PC. As a result, I cannot get into the PC to disable or eliminate the password and open. How do I fix this? This is my home PC. I'm the only user.
My O/S is Win 7 Home Premium 64-bit. AMD Athlon II X4 640 Processor, 1 TB Hard Drive, 6GB RAM,
Thank you,
Deaf Dave
PS, This is my backup PC that I'm using now.
Last edited by Deaf Dave; 26 Sep 2012 at 10:05 PM..
Reason: Forgot to add something.
| My System Specs |
| System Manufacturer/Model Number HP OS Windows 7 64-bit Home Premium CPU AMD Athlon II X4 640 Quad Core Motherboard N-Alvorix-RS880-uATX Memory 6GB PC3-10600 DDR3 SDRAM (3x2GB) expandable to 16GB Graphics Card ATI Radeon HD 4200 integrayed graphics up to 2943MB total Sound Card Realtek Hi Def Audio. ATI HDMI Audio Monitor(s) Displays HP S2031Series Wide LCD Case HP Desktop Hard Drives 1TB 7200 Serial ATA. ST310005 28AS SATA Disk Device. |
28 Sep 2012
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| | Windows 7 Ultimate SP1 (x64) 9,922 posts South Australia |
Dave,
Can you boot into Safe Mode? Safe Mode
Regards,
Golden | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 27 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
28 Sep 2012
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| | Windows 7 home premium 64bit sp1 35 posts |
Plug in a ps2 keyboard. They're driverless, so if the problem is that that the drivers won't load until in windows, then a ps2 keyboard will work. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 home premium 64bit sp1 CPU AMD 960t Phenom II x4 3.0ghz 1.325v Motherboard ASUS m5a99x EVO Memory 2x4gb AMD entertainment edition 1600mhz 9-9-9-28 Graphics Card gtx 560 ti twin frozr II Monitor(s) Displays LG W2343T Screen Resolution 1920x1080 Keyboard Logitech G510 Mouse Razer Deathadder v2 PSU Thermaltake Tr2 600w Case CM Storm Stryker Cooling Cooler master Hyper 212+ CPU cooler Hard Drives 1x 1tb WD Green 3.5"
1x 320gb Toshiba 2.5" Internet Speed ADSL2+ 100gb per month |
29 Sep 2012
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| | Windows 7 64-bit Home Premium 3 posts |
Golden,(bradscoolio also) No sir. When I try to boot in safe mode, the login screen comes up but I cannot login. I even switched keyboards from a wireless one to a USB keyboard. Same result. (I have no PS 2 port). Somehow, I think I have to find a way to to disable or delete the logon password. Whether safe mode only or with networking, I can't get into the system without either being able to by-pass or delete the password login. The PC that is having this problem also is Win 7 64-bit O/S. Using the command prompt, I was able to do sfc/scannow as well as chkdsk C: /F/ R both of which showed no problems.. Also, don't know what this means but before the logon screen appeared, a message appeared that said "configuring Windows updates". When finished, same problem with logon as before. On another attempt and using F8, it went right to the system recovery screen. Ran the startup repair and no problems were found. what next?? Regards, Dave | My System Specs | | System Manufacturer/Model Number HP OS Windows 7 64-bit Home Premium CPU AMD Athlon II X4 640 Quad Core Motherboard N-Alvorix-RS880-uATX Memory 6GB PC3-10600 DDR3 SDRAM (3x2GB) expandable to 16GB Graphics Card ATI Radeon HD 4200 integrayed graphics up to 2943MB total Sound Card Realtek Hi Def Audio. ATI HDMI Audio Monitor(s) Displays HP S2031Series Wide LCD Case HP Desktop Hard Drives 1TB 7200 Serial ATA. ST310005 28AS SATA Disk Device. |
30 Sep 2012
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| | Windows 7 home premium 64bit sp1 35 posts |
This is a long but 100% fix and may require $. Re install windows. Make sure to plug the hdd into another pc and move all important data off, then put back in for installation. Sorry it had to come to this | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 home premium 64bit sp1 CPU AMD 960t Phenom II x4 3.0ghz 1.325v Motherboard ASUS m5a99x EVO Memory 2x4gb AMD entertainment edition 1600mhz 9-9-9-28 Graphics Card gtx 560 ti twin frozr II Monitor(s) Displays LG W2343T Screen Resolution 1920x1080 Keyboard Logitech G510 Mouse Razer Deathadder v2 PSU Thermaltake Tr2 600w Case CM Storm Stryker Cooling Cooler master Hyper 212+ CPU cooler Hard Drives 1x 1tb WD Green 3.5"
1x 320gb Toshiba 2.5" Internet Speed ADSL2+ 100gb per month |
30 Sep 2012
|
| | Windows 7 Ultimate SP1 (x64) 9,922 posts South Australia |
Please try a system restore from an installation DVD. See OPTION 2 here: System Restore | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 27 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
30 Sep 2012
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| | W7 Pro SP1 64bit 2,237 posts |

Quote: Originally Posted by Deaf Dave .......I cannot get into the PC to disable or eliminate the password and open. How do I fix this?....... Welcome to the Seven Forums.
Does the mouse work? If so, then use the onscreen keyboard: | My System Specs | | System Manufacturer/Model Number Employer provided Dell E6430 OS W7 Pro SP1 64bit CPU i5 3320M @ 2.6GHz Motherboard 0CPWYR Memory 4GB Graphics Card Intel HD Graphics 4000 Screen Resolution 1600 x 900 Hard Drives 119GB LITEONIT SSD Antivirus Employer mandated Symantec Endpoint Protection Browser Firefox, IE9 & IE8 via VM |
30 Sep 2012
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| | Windows 7 64-bit Home Premium 3 posts |
Hello all, the mouse arrow is frozen in place and will not move as is the cursor. As I had mentioned earlier, the problems began after doing a windows update. Had a BSOD <0x800706AB>. Nirsoft said crash caused by "NTOSKRNL.exe + F1c0" an NT Kernal + System failure. I ran sfc/scannow. Zero problems reported. I ran chkdsk C: F / R. no problems. On 9-15-12 I ran some scans for Virus, malware etc. no problems. I then did a system restore back to 9-13-12 (before the Windows Updates). Restore was successful. Ran the updates again. On re-start, the desktop background had changed, the e-mail folder had no messages in it and looked as if I had just set up the PC for the 1st time! I then restored to an even earlier time of 8-28-12. This was successful. Had to re-install those Microsoft updates once again. Upon the re-boot, a message appeared on the screen "Windows initializing - doing a start up repair". When it finished, this is when the mouse, cursor, keyboard (m-c-k) problem started. I can get into the system using the repair disc but am not able to do anything because of the m-c-k problem. No Windows Installation Disc was included when I purchased this PC. I hope this gives you enough info to hopefully figure out where to go from here. Thank you, Dave
Last edited by Deaf Dave; 30 Sep 2012 at 10:24 PM..
Reason: Removed incorrect input.
| My System Specs | | System Manufacturer/Model Number HP OS Windows 7 64-bit Home Premium CPU AMD Athlon II X4 640 Quad Core Motherboard N-Alvorix-RS880-uATX Memory 6GB PC3-10600 DDR3 SDRAM (3x2GB) expandable to 16GB Graphics Card ATI Radeon HD 4200 integrayed graphics up to 2943MB total Sound Card Realtek Hi Def Audio. ATI HDMI Audio Monitor(s) Displays HP S2031Series Wide LCD Case HP Desktop Hard Drives 1TB 7200 Serial ATA. ST310005 28AS SATA Disk Device. Log on frozen, Does not allow keyboard input. problems? All times are GMT -5. The time now is 09:16 PM. | |