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Windows 7: Microsoft Security Client

29 Sep 2012   #1

windows 7 home premium x64
 
 
Microsoft Security Client

Hi all,

I've been getting the above message box pop up when I try to start Microsoft Security Essentials! I get an error code 0x80070002 noted in the same error box! This started today when I found a w32 Trojan using spybot S&D! Since I removed this nasty I cant update windows or uninstall MSE! I've used windows defender offline and nothing... I've tried many other scanners..in the process of using avast to scan for anything that shouldn't be there!

Just to be clear My Windows 7 OS is 100% genuine
I was using MSE
I've tried win defender offline
My error code for failed windows updates is 8004FF85 (cant find anything in regards to this error)

Please help me

Sam


My System SpecsSystem Spec
.

29 Sep 2012   #2

win7 ultimate 32bit
 
 

try restoring your system to before this problem started--say--maybe yesterday (or most recent to today)--then -- REMOVE spybot S&D -- then try updating your MSE (it sounds like spybot found a false positive and removing it disabled MSE).
My System SpecsSystem Spec
02 Oct 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Sammy,

Have you ever used any other anti-virus software (not S & D) on this system prior to installing MSE? What firewall are you using?

Regards,
Golden
My System SpecsSystem Spec
.


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 Microsoft Security Client




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