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Windows 7: Snapdo infection, unable to find to remove!

08 Oct 2012   #1
aliphant

Windows 7
 
 
Snapdo infection, unable to find to remove!

Somehow I've been infected with "snapdo". I have read and followed every suggestion I could find on the internet to no avail. I can't actually find it anywhere to remove it. All the files that are to be removed aren't there either.

It's not there in "add/remove programs", it's not there in "plugins", it's not anywhere!

Snapdo only shows up when I open a new tab, not on the first home page.

Please, can anyone help!!!

Thanks in advance,
Alison

PS. I'm running Windows 7 and using Chrome


My System SpecsSystem Spec
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08 Oct 2012   #2
alikhan

Windows 7 Ultimate x64
 
 

Hello ,

Did you try running adware cleaner 2.004 , if not here is the link - Download AdwCleaner 2.004 Free - Adware and toolbar remover - Softpedia

Download and ran a search.
Try if this works.
My System SpecsSystem Spec
09 Oct 2012   #3
aliphant

Windows 7
 
 

Hi,

Thankyou very much for your help. I hadn't tried that and it worked straight away!

5 minutes to solve thanks to you, after a whole evening banging my head against the screen!



Cheers,
Alison
My System SpecsSystem Spec
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09 Oct 2012   #4
alikhan

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by aliphant View Post
Hi,

Thankyou very much for your help. I hadn't tried that and it worked straight away!

5 minutes to solve thanks to you, after a whole evening banging my head against the screen!



Cheers,
Alison
It was nice helping , don't forget to mark the thread solved .
My System SpecsSystem Spec
09 Oct 2012   #5
flycaster

Windows 7 HP 64-bit
 
 

Even though problem is solved, I still have a question about AdwCleaner. I had the SnapOn problem and deleted as much as I could. Then when using AdwCleaner I found references to SnapOn in the registry. I highlighted those refs and Deleted and then Save. Did I do it right?
My System SpecsSystem Spec
09 Oct 2012   #6
alikhan

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by flycaster View Post
Even though problem is solved, I still have a question about AdwCleaner. I had the SnapOn problem and deleted as much as I could. Then when using AdwCleaner I found references to SnapOn in the registry. I highlighted those refs and Deleted and then Save. Did I do it right?
Yes , you did it right .
Actually AdwCleaner is a adware cleaner that deletes adware, PUP (Potentially Unwanted Programs), toolbars and homepage hijackers(sort of search engine being modified)

It presents you with 3 main buttons which is Search, Delete and Uninstall. The Search button will look for any known adware by AdwCleaner and displays the log file after finished searching. By default the log file is saved to C:\ drive and you can investigate the detected services, files, folders, registry, and web browsers that contains entries of adware.Now you can click the Delete button to start removing the found traces of adware.

That's all.
My System SpecsSystem Spec
09 Oct 2012   #7
flycaster

Windows 7 HP 64-bit
 
 

No, I don't think I did it right as when I run AdwCleaner again, the same SnapOn registry keys appeared again in notepad. My problem maybe just how does one delete unwanted item(s) from the log file. Is it just one massive deletion, or can one delete only the files one wants to delete?
My System SpecsSystem Spec
09 Oct 2012   #8
alikhan

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by flycaster View Post
No, I don't think I did it right as when I run AdwCleaner again, the same SnapOn registry keys appeared again in notepad. My problem maybe just how does one delete unwanted item(s) from the log file. Is it just one massive deletion, or can one delete only the files one wants to delete?
After deleting on reboot, AdwCleaner will display a log showing the files, folders, and registry entries that were removed.
So,the log you have seen on the notepad was the files and registry entries that were removed.

Hope this clears .
My System SpecsSystem Spec
09 Oct 2012   #9
flycaster

Windows 7 HP 64-bit
 
 

Well, I went ahead an selected Delete, brave me. But before I did, I first Optioned to protect Firefox, my browser, as I didn't want to loose my prefs. Didn't care about IE9 as I don't use it. So far, after a few hours of on and off use, all seems to be functioning well. Niffty little program...
My System SpecsSystem Spec
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 Snapdo infection, unable to find to remove!




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