Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows defender offline scan results problem


17 Oct 2012   #1

windows 7 home premium 64 bit
 
 
Windows defender offline scan results problem

While using Windows Defender Offline (WDO) scans show that it detects some sort of virus. The problem is at the end of scan it doesn't allow me to review or remove the virus. I need Help.


My System SpecsSystem Spec
.

17 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Couple of things that can adversely affect how Windows Defender Offline performs.
1. It's absolutely necessary that the bootable media is created on a malware-free computer. Otherwise, the malware could prevent your PC from downloading the program, burning it correctly to the bootable media, or prevent it from operating as intended.
2. Do not re-use a previously created a CD or DVD.

This tutorial gives some more info about creating and using the bootable WDO media.

Windows Defender Offline
My System SpecsSystem Spec
18 Oct 2012   #3

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

Another problem may be you may have a pretty bad rootkit. In some instances, WDO can't remove it. Suggest you run TDSSKiller & see what it comes up with.

Anti-rootkit utility TDSSKiller

But as marsmimar said, if you created the boot disk on a infected PC, that's likely the problem.
My System SpecsSystem Spec
.


19 Oct 2012   #4

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Borg 386 View Post
Another problem may be you may have a pretty bad rootkit. In some instances, WDO can't remove it. Suggest you run TDSSKiller & see what it comes up with.

Anti-rootkit utility TDSSKiller

But as marsmimar said, if you created the boot disk on a infected PC, that's likely the problem.
Does this program work without safe mode or normal mode?
My System SpecsSystem Spec
19 Oct 2012   #5

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

Works with both.

Quote:
The utility can be run in Normal Mode and Safe Mode.
My System SpecsSystem Spec
Reply

 Windows defender offline scan results problem




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:23 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33