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Windows 7: Windows defender offline scan results problem

17 Oct 2012   #1

windows 7 home premium 64 bit
 
 
Windows defender offline scan results problem

While using Windows Defender Offline (WDO) scans show that it detects some sort of virus. The problem is at the end of scan it doesn't allow me to review or remove the virus. I need Help.

My System SpecsSystem Spec

17 Oct 2012   #2

Win 7 Pro 64-bit
South Central Texas
 
 

Couple of things that can adversely affect how Windows Defender Offline performs.
1. It's absolutely necessary that the bootable media is created on a malware-free computer. Otherwise, the malware could prevent your PC from downloading the program, burning it correctly to the bootable media, or prevent it from operating as intended.
2. Do not re-use a previously created a CD or DVD.

This tutorial gives some more info about creating and using the bootable WDO media.

Windows Defender Offline
My System SpecsSystem Spec
18 Oct 2012   #3

Windows 7 Home Premium 32 bit
In a house with a cat trying to kill me
 
 

Another problem may be you may have a pretty bad rootkit. In some instances, WDO can't remove it. Suggest you run TDSSKiller & see what it comes up with.

Anti-rootkit utility TDSSKiller

But as marsmimar said, if you created the boot disk on a infected PC, that's likely the problem.
My System SpecsSystem Spec
.


19 Oct 2012   #4

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Borg 386 View Post
Another problem may be you may have a pretty bad rootkit. In some instances, WDO can't remove it. Suggest you run TDSSKiller & see what it comes up with.

Anti-rootkit utility TDSSKiller

But as marsmimar said, if you created the boot disk on a infected PC, that's likely the problem.
Does this program work without safe mode or normal mode?
My System SpecsSystem Spec
19 Oct 2012   #5

Windows 7 Home Premium 32 bit
In a house with a cat trying to kill me
 
 

Works with both.

Quote:
The utility can be run in Normal Mode and Safe Mode.
My System SpecsSystem Spec
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 Windows defender offline scan results problem problems?



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