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Windows 7: Adware detected on my computer, antiviruses crash on scans


16 Nov 2012   #1

Windows 7 home premium 64 bit os
 
 
Adware detected on my computer, antiviruses crash on scans

My computer started to freeze on the welcome screen after user log in. If it didn't freeze on the welcome screen, the screen would turn black with a cursor over it. I turned off my computer, and started up safe mode. When I ran a scan on Avast antivirus, the scan would detect nothing, until the point were it would freeze. I downloaded a malware seeking program, and found nothing. I then got super anti spyware. On quick scan, it detected 165 threats, all adware. It would then proceed to freeze. I've also tried to system restore. It only worked for about an hour, and it would freeze on avast quick scan. I can't system restore anymore. It freezes on system restore now. I have a Inspiron 15r with windows home premium 64 os. Any help is greatly appreciated. Thank you

My System SpecsSystem Spec
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16 Nov 2012   #2

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

On a virus free PC, d/l MS Windows Defender Offline & run it on your machine. This is a boot AV disk.

Windows Defender Offline

Go into safe mode & run Malwarebytes...the free version is good.

http://www.malwarebytes.org/

If you can, d/l TDSSKiller & run it to determine if you have been infected by a rootkit.

http://support.kaspersky.com/faq/?qid=208283363
My System SpecsSystem Spec
17 Nov 2012   #3

Windows 7 home premium 64 bit os
 
 

Thank you so much. It was a root kit. Nasty little booger. I hope someday, Morgan Freeman narrates you a bed time story
My System SpecsSystem Spec
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17 Nov 2012   #4

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

Glad you got it sorted. Since it was a rootkit, keep a close eye on your system. Rootkits don't always come out that easy & some newer versions corrupt OS files. TDSSKiller does a pretty good job of getting most of them.
My System SpecsSystem Spec
17 Nov 2012   #5

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Frosty46 View Post
Thank you so much. It was a root kit. Nasty little booger. I hope someday, Morgan Freeman narrates you a bed time story
That's got to be one of the best thingsI've heard all day!
My System SpecsSystem Spec
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 Adware detected on my computer, antiviruses crash on scans




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