|16 Nov 2012||#1|
Adware detected on my computer, antiviruses crash on scans
My computer started to freeze on the welcome screen after user log in. If it didn't freeze on the welcome screen, the screen would turn black with a cursor over it. I turned off my computer, and started up safe mode. When I ran a scan on Avast antivirus, the scan would detect nothing, until the point were it would freeze. I downloaded a malware seeking program, and found nothing. I then got super anti spyware. On quick scan, it detected 165 threats, all adware. It would then proceed to freeze. I've also tried to system restore. It only worked for about an hour, and it would freeze on avast quick scan. I can't system restore anymore. It freezes on system restore now. I have a Inspiron 15r with windows home premium 64 os. Any help is greatly appreciated. Thank you
|My System Specs|
|16 Nov 2012||#2|
On a virus free PC, d/l MS Windows Defender Offline & run it on your machine. This is a boot AV disk.
Windows Defender Offline
Go into safe mode & run Malwarebytes...the free version is good.
If you can, d/l TDSSKiller & run it to determine if you have been infected by a rootkit.
|My System Specs|
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