Unable to get rid of virtool.win32/obfuscator.XZ

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  1. Posts : 13
    Windows 7 Professional 64 bits
    Thread Starter
       #11

    sorry, the adware log I posted was after clicking 'search'.
    Here goes the correct one.
    Unable to get rid of virtool.win32/obfuscator.XZ Attached Files
      My Computer


  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #12

    Second AdWareCleaner looks much better after deleting the mess!

    I want you to delete the old Combofix that you've been using.

    First, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
    Save any unsaved work. TFC will close ALL open programs including your browser!
    Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
    Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
    Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

    Next, uninstall both Firefox and Google Chrome.

    Now download a fresh copy of Combofix from any of the links below, and save it to your desktop.<--Important
    Link 1
    Link 2
    Link 3

    Click on this link Here to see a list of programs that should be disabled.
    The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
    Next: Disconnect from the internet. If you are on Cable or DSL, unplug your computer from the modem.
    Next: Please disable all onboard security programs (all running with back ground protection) as it may hinder the scanner from working.
    This includes Antivirus, Firewall, and any Spyware scanners that run in the background.
    • Double click combofix.exe and follow the prompts.
    • When finished, it will produce a log for you.
    Note: Do not mouseclick combofix's window while its running. That may cause it to stall
    Please be patient while the scan runs, at times it may appear to stall.
    When finished and after reboot (in case it asks to reboot), it should open a log, combofix.txt.
    Post this log in your next reply
    After rebooting ensure your Security applications have been re-enabled.

    In your next reply post:
    ComboFix.txt
    ***A guide and tutorial on "How to use Combofix" can be found here:
    ComboFix: A guide and tutorial on using ComboFix

    IF CF won't run:
    During the download, rename Combofix.exe to sVchost.exe
      My Computer


  3. Posts : 13
    Windows 7 Professional 64 bits
    Thread Starter
       #13

    Here it goes.
    Unable to get rid of virtool.win32/obfuscator.XZ Attached Files
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #14

    Ackkk! you have a rootkit ... I do not work on a computer with a rootkit because I can not tell you (for sure) that it will ever be stable again.

    You Need to wipe the HDD and do a "Clean" install. Do not use any passwords you used previously
    Clean Install Windows 7

    Please read what a Rootkit is and what it does to your computer:
    Rootkit - Wikipedia, the free encyclopedia
      My Computer


  5. Posts : 13
    Windows 7 Professional 64 bits
    Thread Starter
       #15

    Do you know how long it has been there?
    Could I have got it by accessing an infected forum? I accessed a forum in spite of a browser's warning sometime ago (forum admin said google's warning was invalid)
    This will take me some work. my DVD drive is not working at moment.


    My pendrive has 3817 MB. Could it work?
      My Computer


  6. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #16

    Follow Brink's tutorial in the link I gave you above.
      My Computer


  7. Posts : 13
    Windows 7 Professional 64 bits
    Thread Starter
       #17

    Ok Jacee, thank you very much!
    You are my heroine. :)

    I'm saving all my important data.
      My Computer


  8. Posts : 7,781
    Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
       #18

    Be sure to run a thorough scan on any files you save before putting them back on your system as you may re-introduce the virus. You can upload files here to be scanned by multiple AV's. (max file size 32MB)

    https://www.virustotal.com/
      My Computer


  9. Posts : 13
    Windows 7 Professional 64 bits
    Thread Starter
       #19

    Ok, thank you Borg.

    Just will make one thing clear.
    Jacee, the keylogger virus detection than you saw in the image I posted was installed by myself when seeking security tools. It is not a deed from the rootkit.


    The only virus detected by the antivirus is this Obfuscator.

    I'm gonna format and reinstall windows in a partition and leave the other partition.
    Is that okay?
      My Computer


  10. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #20

    That one, I don't know Maybe someone else here, has the knowledge needed for your question.
      My Computer


 
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