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HELP - Windows Defender cannot remove Trojan: JS/Redirector.JA
I run Windows-7 with Microsoft Security Essentials(MSE), both are current on Updates.
MSE indicated that I had not run a Scan in some time and the Icon turned Orange.
I ran Quick Scan and the Icon remained Orange after the Quick Scan completed.
I then ran a Full Scan and the Icon turned Green when the Scan Completed.
I was suspicious and ran a Full Malwarebytes Scan which found nothing.
I was about to call it a day but decided to run Windows Defender Offline overnight.
Defender found Trojan: JS/Redirector.JA. Severe
I selected the Remove Option and Defender started to do something.
After about seven or eight minutes Defender reported:
Remove - Error Encountered 0x800700de
The File Type being saved or retrived has been blocked.
Windows Defender could not apply the action you selected.
I am at a loss as how to proceed. MSE and the Windows Defender take +-Five Hours to complete on my System. I would like to Remove this Trojan but have no idea where to begin. Can the Forum make any suggestions?