Windows 7: Kaspersky lied to me

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-----Original Message-----
From: Jim Phillipchuk [**REMOVED**]
Sent: Friday, December 14, 2012 7:50 AM
To: Info
Subject: Did you lie to me three times?

I have been using Kaspersky Internet Security since 2010. My email address is xxx@xxxxx and my password is xxxxxxxxx.

I recently upgraded to KIS 2013 since it said that it was free. After downloading the application, it did NOT accept my 2010 Activation Code of XXXX XXXX XXXX XXXX. Ok, you lied. No big deal, my licence was finished in 3 months anyway.

I bought a new licence, same userid and password. I took your survey since it offered $100. I found out later that it was not cash but magazines. Ok, you lied again. No big deal, I picked four magazines: Time, National Geographic Traveller, Golf Digest, and Readers Digest.

It wouldn't accept an address from Canada so I can't claim the $100 in magazines. You lied a third time. Now I'm pissed off. I am a loyal customer. Please do not lie to me repeatedly. If you want to keep me as a customer, what are you going to do about it?

Jim Phillipchuk
Corrosion Software Solutions
P. Eng., M. Eng., B. Sc. EE