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Windows 7: Can't delete two Avira folders

16 Dec 2012   #1
bonkers72

Win 7 Premium 64 Bit
 
 
Can't delete two Avira folders

Had Avira. Uninstalled it using Revo. It left behind two folders that I can't delete. Tried HJT.....won't do it. Tried to manually do it and it says "you need permission to perform this action. You require permission from administrators to make changes to this folder. Tried to go into safe mode and delete them, nope. Tried to change permissions to allow full control but didn't seem to work either. Any other ideas? Thanks for the help.


My System SpecsSystem Spec
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16 Dec 2012   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

You can try Unlocker, or Lock Hunter, or IObit Unlocker. I prefer them in the order listed. Have you tried to take ownership?

Take Ownership Shortcut

A Guy
My System SpecsSystem Spec
16 Dec 2012   #3
bonkers72

Win 7 Premium 64 Bit
 
 

Tried Unlocker, Lock Hunter, and IObit Unlocker. No go. I'm at the next one to try. Take ownership. Had a question on it before I start "clicking and merging" It says in step 2,

"2. Open the downloaded zip file, extract (drag and drop) the .reg files to your desktop, then right click on the extracted .reg file you want to use and click on Merge." There's two files to choose from : Remove take ownership and Add take ownership. Which one should I right click on and merge? Thanks for the help.
My System SpecsSystem Spec
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16 Dec 2012   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
16 Dec 2012   #5
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by bonkers72 View Post
Tried Unlocker, Lock Hunter, and IObit Unlocker. No go. I'm at the next one to try. Take ownership. Had a question on it before I start "clicking and merging" It says in step 2,

"2. Open the downloaded zip file, extract (drag and drop) the .reg files to your desktop, then right click on the extracted .reg file you want to use and click on Merge." There's two files to choose from : Remove take ownership and Add take ownership. Which one should I right click on and merge? Thanks for the help.
You want to Add. This will give you a right click option to click on the folders. The remove would be if you want to undo the change, and take off the new choice. Hopefully Jacee's advice will work for you. A Guy
My System SpecsSystem Spec
16 Dec 2012   #6
bonkers72

Win 7 Premium 64 Bit
 
 

Well I scanned the system with the clenup tool and it found 559 registry items to delete. Kinda nervous about hitting the "delete all" button. One key I seen showed part of my current Antivirus program Avast! Is this tool pretty la-git? Don't need a crash right now.
My System SpecsSystem Spec
16 Dec 2012   #7
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

That tool is Avira's own removal tool. I would trust it. If any issues with Avast (I doubt it), you can always use Avast's own removal tool and reinstall. It was good Jacee posted that, as the Avira leftovers could have caused you problems down the line. Personally, I would hit that Delete All button

A Guy
My System SpecsSystem Spec
17 Dec 2012   #8
bonkers72

Win 7 Premium 64 Bit
 
 

Ok.....I finally got up enough courage to hit the delete all button. Deleted 542 out of 559. 17 keys a error came up failed to delete one or many keys. This is unbelievable. Still cannot delete the two folders either via delete or HJT.
My System SpecsSystem Spec
18 Dec 2012   #9
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

See if this will work

Folder - Delete from Command Prompt

A Guy
My System SpecsSystem Spec
18 Dec 2012   #10
bonkers72

Win 7 Premium 64 Bit
 
 

Eve, "A Guy"
Tried it. Came up "Access Denied". Didn't touch it. Thanks for the continued help. B-72
My System SpecsSystem Spec
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 Can't delete two Avira folders




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