Hi to all
Please help me.
I bought the Dell studio laptop from Dell in 2009.After that I install VMware .Recently my laptop got a virus. I tried to go to safe mode for restore point. But Always when I start the laptop it goes to windows start up repair. But it is not fixed at that point .It displaying windows can't repair this computer automatically. It displaying the options
1. view diagnostic and repair details. (I tried this but it doesn't work) I
2.View advanced options for system recovery and support
It is asking the user name and password.
After giving the username and password -It gives the system recovery options.
A. System Repair ( I tried this but no use)
B. System Restore ( I tried this it is displaying no restore points)
C. System image Recovery
D. Windows Memory Diagnostic ( I run this but my laptop is switching off in the middle)
E .Command Prompt
When I select this option It displaying the X:\windows\sysytem32
Here I went to C: drive and press DIR
It displaying Volume in drive c is Recovery
volume serial number is CAE&-7F9D
And then I went to D: and press DIR
It displaying 35 files and 57 DIRS
F. Dell Datasafe Restore and Emergency Backup
I tried to take backup .But I am getting the error message.
Please help me I got all my daughter photos and videos