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Windows 7: "Error" Access Permession for Kaspersky


30 Dec 2012   #1
KLR

Windows 7 Ultimate 32-bit (6.1, Build 7600)
 
 
"Error" Access Permession for Kaspersky

Hello,

I have a little problem with Kaspersky antivirus, I had Avast antivirus for the past year, but I uninstalled it because I think I have some viruses and it doesn't help protecting my computer, I installed Kaspersky antivirus instead, but after installation it didn't run automatically, so I tried to open it by myself, and when I open it, this message pops up:
"windows cannot access the specified device, path, or file. you may not have the appropriate permission to access the item.".

Is there anything I can do about it? maybe a firewall settings or something with users permission?

Thanks in advance.



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01 Jan 2013   #2

Windows 7 Ultimate x64
 
 

Maybe it's due to the self-defense module that prevents anything to tamper with the Kaspersky files. Try disabling it. Or if you can't try completely uninstalling it and then reinstall it again from scratch.
My System SpecsSystem Spec
02 Jan 2013   #3
KLR

Windows 7 Ultimate 32-bit (6.1, Build 7600)
 
 

I tried re-installing it, but it didn't work, I tried to install Kaspersky antivirus, and later the Internet security, but none of them worked, about the self-defense module, I am not sure what am I supposed to do, or how to disable it, if you have any ideas, please let me know.

Thank you in advance
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02 Jan 2013   #4
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Are you running as Administrator? Is this the 'paid' for version or online scan?
My System SpecsSystem Spec
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 "Error" Access Permession for Kaspersky




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