Can't delete two Avira folders

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  1. Posts : 186
    Win 7 Premium 64 Bit
       #1

    Can't delete two Avira folders


    Had Avira. Uninstalled it using Revo. It left behind two folders that I can't delete. Tried HJT.....won't do it. Tried to manually do it and it says "you need permission to perform this action. You require permission from administrators to make changes to this folder. Tried to go into safe mode and delete them, nope. Tried to change permissions to allow full control but didn't seem to work either. Any other ideas? Thanks for the help.
      My Computer


  2. Posts : 53,363
    Windows 10 Home x64
       #2

    You can try Unlocker, or Lock Hunter, or IObit Unlocker. I prefer them in the order listed. Have you tried to take ownership?

    Take Ownership Shortcut

    A Guy
      My Computer


  3. Posts : 186
    Win 7 Premium 64 Bit
    Thread Starter
       #3

    Tried Unlocker, Lock Hunter, and IObit Unlocker. No go. I'm at the next one to try. Take ownership. Had a question on it before I start "clicking and merging" It says in step 2,

    "2. Open the downloaded zip file, extract (drag and drop) the .reg files to your desktop, then right click on the extracted .reg file you want to use and click on Merge." There's two files to choose from : Remove take ownership and Add take ownership. Which one should I right click on and merge? Thanks for the help.
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #4
      My Computer


  5. Posts : 53,363
    Windows 10 Home x64
       #5

    bonkers72 said:
    Tried Unlocker, Lock Hunter, and IObit Unlocker. No go. I'm at the next one to try. Take ownership. Had a question on it before I start "clicking and merging" It says in step 2,

    "2. Open the downloaded zip file, extract (drag and drop) the .reg files to your desktop, then right click on the extracted .reg file you want to use and click on Merge." There's two files to choose from : Remove take ownership and Add take ownership. Which one should I right click on and merge? Thanks for the help.
    You want to Add. This will give you a right click option to click on the folders. The remove would be if you want to undo the change, and take off the new choice. Hopefully Jacee's advice will work for you. A Guy
      My Computer


  6. Posts : 186
    Win 7 Premium 64 Bit
    Thread Starter
       #6

    Well I scanned the system with the clenup tool and it found 559 registry items to delete. Kinda nervous about hitting the "delete all" button. One key I seen showed part of my current Antivirus program Avast! Is this tool pretty la-git? Don't need a crash right now.
      My Computer


  7. Posts : 53,363
    Windows 10 Home x64
       #7

    That tool is Avira's own removal tool. I would trust it. If any issues with Avast (I doubt it), you can always use Avast's own removal tool and reinstall. It was good Jacee posted that, as the Avira leftovers could have caused you problems down the line. Personally, I would hit that Delete All button

    A Guy
      My Computer


  8. Posts : 186
    Win 7 Premium 64 Bit
    Thread Starter
       #8

    Ok.....I finally got up enough courage to hit the delete all button. Deleted 542 out of 559. 17 keys a error came up failed to delete one or many keys. This is unbelievable. Still cannot delete the two folders either via delete or HJT.
      My Computer


  9. Posts : 53,363
    Windows 10 Home x64
       #9

    See if this will work

    Folder - Delete from Command Prompt

    A Guy
      My Computer


  10. Posts : 186
    Win 7 Premium 64 Bit
    Thread Starter
       #10

    Eve, "A Guy"
    Tried it. Came up "Access Denied". Didn't touch it. Thanks for the continued help. B-72
      My Computer


 
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